From the second I am notified about a potential client, I reach out to that client and get all the details about the job I can from yard size to frequency of work to small details to working out an affordable price estimate. I will then set up a time to meet the client and see the yard in person. Once me and the client set up a time that works for both of us, that client can expect me to show up 10-15 minutes early to the job.
I started doing lawn care as a summer job while I was in college to make extra money. Fast forward a couple years and I have started a business to continue keeping clients yards look their best
I would tell the customer that they would need to be specific on what they want and what their yard looks like. Do they want leaf blowing, weed eating; do they want the grass clippings to be collected and if their grass is higher than 6in or if their lawn is on a steep incline or if it’s flat.