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I had an extensive painting job that coincided with installation of kitchen cabinets. The CertaPro crew accommodated the installers, working around them and with them. They did an excellent job, quickly and professionally. All were very polite and tidy.Jul 25, 2018CertaPro Painters of Cary-Apex's reply
Thank you for the feedback Fran. Glad that we were able to accommodate everyone's needs and get your job done in a timely and professional manner.
Had my kitchen redone earlier this year and they did a fantastic job painting the cabinets, also painted the kitchen and breakfast room. Came when expected and cleaned up at end of each day. Very pleased.Jul 29, 2018CertaPro Painters of Cary-Apex's reply
Thanks for the feedback Miriam! We're glad to hear that you are pleased with the service provided and we thank you for your business.
Great paint job by conscientious painters for a reasonable price.Jul 27, 2018CertaPro Painters of Cary-Apex's reply
Thank you David! We're pleased to hear that you are happy with the work and feel the pricing was fair. We appreciate your business.
Good job on repairs and exterior painting. Came back later for a replacement of 2 pieces of fascia 2 stories high that had carpenter bees in it. Would not have been able to find anyone else who could or wanted to that - thank you !May 6, 2018CertaPro Painters of Cary-Apex's reply
Thank you for the review! We're glad that you are happy with the work that was done and that we were able to meet your needs.
Been using this company for 15 years. Good service, no problems.May 6, 2018CertaPro Painters of Cary-Apex's reply
Thank you for the kind words and for your business Norman! We truly value and appreciate it.
CertaPro Painters of Cary-Apex verified
- What should the customer know about your pricing (e.g., discounts, fees)?We do a custom quote for each job. We want to understand your vision for the project and we need to physically see the job to provide the most accurate price and gage the scope of the work. Wall heights, surface repairs, surface textures, paint quality, etc. all play a role in the price.
- What is your typical process for working with a new customer?1. Contact the customer after receiving their estimate request 2. Find a day & time when we can meet at the property being painted 3. Listen to the customers needs and expectations for the project 4. Enter the project details in our computer to create the proposal for the project 5. Review the proposal with the customer to ensure all the details were captured 6. Embrace questions from customer 7. Leave a proposal with the customer 8. Follow-up with the customer within 1 - 2 weeks
- What education and/or training do you have that relates to your work?Each CertaPro painter is highly trained and skilled - we make sure the work is done professionally every time! Our painters have many years experience painting. If we have a painter with minimal experience, they are paired with an experienced painter.