FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with free estimates, zero hidden fees, along with promotional discounts available on our website. To redeem any discount or coupon, please mention it when booking your appointment before an estimate is scheduled with our technician.
- What is your typical process for working with a new customer?
We keep the process straightforward: we schedule a convenient appointment, provide a clear upfront estimate on-site before starting any work, and complete the job cleanly and efficiently. Afterwards, we walk you through the completed work to ensure complete satisfaction before we leave.
- What education and/or training do you have that relates to your work?
We hold an Unlimited P1 Plumbing License, the highest state contractor classification, and brings over 26 years of hands-on plumbing experience to every job. To complement our advanced state licensing, our technicians participate in continuous technical training, code compliance updates, and safety certifications to ensure every job is completed to the highest industry standards.