This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Scheduling
It’s free, with no obligation to book
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
In a world where the average plumber doesn't measure up, MAX Plumbing stands tall with over 20 years of unrivaled experience. With an unwavering commitment to providing the MAX service, we take a different approach, focusing relentlessly on the quality of our work and guaranteeing every job we complete. Welcome to a refreshing plumbing experience that exceeds expectations, where customer satisfaction is not just a goal, but a non-negotiable promise.
Overview
Hired 1 time
Serves Clemmons, NC
Background checked
License verified
2 employees
2 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for punctuality, professionalism, and responsiveness.
Exceptional 5.0
8 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Crystal T.
May 26, 2025
•
Hired on Thumbtack
Great communication! Clear with estimate. Very thorough. Justin went over everything before he started the repairs and then showed me everything he had done when job was complete. I have found a plumber for all future needs!
Details: 1 toilet • Municipal water (most common) • Commercial
Toilet Repair
Deborah C.
Apr 12, 2025
•
From Google
Justin did an excellent job. Came on a Saturday morning and repaired a leaky faucet in bathtub and replaced drains under kitchen sink. We only thought one drain needed replacing but he recommended replacing both. Very reasonable and professional.
MAX Plumbing's reply
Thank you so much for the kind words! We're glad Justin could help out on a Saturday and get everything taken care of. We always aim to go the extra mile and make sure things are done right the first time. We appreciate your trust in us and are here anytime you need us!
Jim C.
Apr 7, 2025
•
From Google
Justin replaced some HORRIBLE work that Blaze did. He replaced twice as much pipe for 1/2 the price. Cant say enough about him, except he is my go to guy and #1 recommendation from now on! *edit* To your reply, he is headed to my daughters house Wednesday!
MAX Plumbing's reply
Thank you so much for your fantastic review! We're thrilled that Justin could step in and turn a negative experience into a positive one by not only replacing the problematic work but doing it with superior quality at a better price. It means the world to us that he’s now your “go-to” guy and top recommendation. We truly appreciate your trust and look forward to being there for any future plumbing needs!
Grace S.
Mar 7, 2025
•
From Google
Justin helped me troubleshoot a potential leak for an insurance claim recently, but he has been taking care of our home's plumbing needs for the past 2.5 years. He first worked on a complicated gas line for our upgrade to a tankless water heater (after a novice plumber from a different company left me behind with a terrible installation and little confidence in a remedy). Justin went above and beyond with his work to ensure we were satisfied. He even painted an exterior gas line to blend in with the brick of our home. He never said a negative thing about anyone. He just listened to my concerns and focused on working out a solution. He has been our plumber of choice ever since. He is a plumber's plumber. His colleagues recommend him without hesitation, and I do, as well. He is experienced, detail-oriented, respectful, honest, and trustworthy. His work is meticulous and he will leave the work area better than he found it. For a plumber who listens calmly to identify issues clearly, and who will give you peace of mind about the work he completes, look no further. Don't be fooled by the current lack of reviews. Max Plumbing is his new company, but he has been in the business for a long time. I rarely write reviews, but I'm thrilled to recommend this business.
MAX Plumbing's reply
Thank you so much for your thoughtful and detailed review! We truly appreciate you taking the time to share your experience. Justin takes great pride in his work, and it means a lot to hear that his dedication, craftsmanship, and professionalism have made such a positive impact. Your trust and recommendation are incredibly valuable to us as we continue to build Max Plumbing. If you ever need anything in the future, don’t hesitate to reach out. We’re grateful for your support!
Olivia D.
Mar 26, 2025
•
From Google
Justin came out and installed an outdoor faucet for me and I would highly recommend him to others. He was extremely professional, very knowledgeable, and transparent about pricing. He even made me aware of some things that will need attention in the future and quoted me on those projects as well. I will absolutely use his company for future plumbing needs!
MAX Plumbing's reply
Thank you so much for taking the time to leave this detailed review! We're thrilled to hear that Justin was able to provide professional, knowledgeable, and transparent service while installing your outdoor faucet. It's great to know that his proactive approach helped you prepare for future projects too. We truly appreciate your recommendation and look forward to serving your plumbing needs again in the future. Thanks again for choosing us!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. New customers pay just a $29 trip charge, which is applied toward the service if work is completed. Estimates are provided before any work begins.
What is your typical process for working with a new customer?
Our process for working with a new customer starts with a simple phone call or online inquiry. We schedule a convenient time for an on-site visit to assess the issue. We provide an upfront, fixed price for any necessary work, with no surprises. Once approved, we complete the job efficiently, ensuring your satisfaction. We also offer a $29 trip charge for new customers, which goes toward the service cost.
What education and/or training do you have that relates to your work?
I have over 20 years of hands-on experience in the plumbing industry, with specialized training in Rinnai tankless water heaters, well certification, and water filtration systems. I stay up-to-date on the latest industry practices and technologies to ensure the highest quality service. My background allows me to tackle a variety of plumbing issues with expertise, from residential repairs to advanced water systems.
