Ace Hardware Home Services
Top Pro
Contact for price
Responds in about 1 min
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About
Welcome to Ace Home Services! Formerly Canella Heating and Air, Minyard Plumbing, and Rye Heating and Air. While our names may have changed, our unwavering commitment to exceptional service remains unchanged. With a team of dedicated professionals, we will continue to prioritize your comfort and satisfaction above all else. Rest assured, whether you've been with us for years or are just joining the family, you can expect the same outstanding service you've come to rely on. Thank you for your continued trust in us—we look forward to serving you as Ace Home Services.
Overview
Current Top Pro
Hired 3 times
Serves Conover, NC
Background checked
60 employees
35 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Services offered
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
84 reviews
5
95%
4
1%
3
0%
2
0%
1
4%
Read reviews that mention:
Denise K.
Dec 19, 2025
Hired on Thumbtack
This was an odd situation as we had a cat who made her “safe space” behind the hot water heater in a spare bedroom in a friend’s cinder block house. She was able to get in and out on her own but we were afraid she would get injured or stuck eventually. Jason H and his partner (son) were extremely kind and diligent in getting the cat out of this difficult situation … he just scruffed her (she is a gentle cat) and pulled her right out. So many sleepless nights were spent worrying about the situation and they remedied it in about 5 minutes. Prayers were answered. Our heroes were on the job. Upon finding that the HWH was leaking and needed to be replaced, the repair work began with the cat safe in another area of the house and now blocked off from getting in the room and back there again. He even helped us with the plywood barrier we had cut to put in place. I would give them 10 stars if I could. Thank you both for your caring hearts and hard work ! And thanks to Kim (who answers the phone) for being kind and understanding over some worrisome issues I called her about.
Details: Repair • Other heater issue • Electric tank • Other room • House
Water Heater Repair or Maintenance
Ashley F.
Jan 8, 2026
Hired on Thumbtack
Great experience. Would not hesitate to use again for HVAC repairs
Details: Repair • Garage • Outside • House
Central Air Conditioning Repair or Maintenance
Bennett R.
Nov 18, 2025
From Google
Im very satisfied with the service I receive from ACE. Around 8 years ago, I called them for a second opinion regarding a repair on my old heat pump. I ended up buying a new system from them and Ive been a maintenance customer since then.Recently, we had an issue, covered under warranty, and they handled it quickly and efficiently. Their communication is excellent and their technicians are always very friendly and professional.
Ace Hardware Home Services's reply
Thank you so much for the wonderful review, Bennett! We're thrilled to hear about your positive experiences with Ace Hardware Home Services over the years. It’s great to know that our team has consistently provided you with excellent communication and friendly service. We truly appreciate your trust in us for your heat pump needs and maintenance. If there's ever anything more we can do for you, don't hesitate to reach out. Thanks again for your support!
Paul H.
Nov 18, 2025
From Google
We had started to go to Ace Hardware Home Services for our bi-annual HVAC maintenance last year and Samuel Gentry has been our tech every time.Sam gives excellent customer service and he is very professional, always explaining everything. We are loyal customers going forward!
Ace Hardware Home Services's reply
Thank you so much for the fantastic 5-star review, Paul! We're thrilled to hear that Samuel has been providing you with excellent customer service during your bi-annual HVAC maintenance at Ace Hardware Home Services. Your loyalty means the world to us, and we look forward to continuing to serve you!
Brian M.
Nov 18, 2025
From Google
Jeremiah , Very professional young man. Pleasant to deal with and a good communicator. Found a problem with one unit and fixed it. Both units are now good for another 6months.
Ace Hardware Home Services's reply
Thank you so much for your 5-star review, Brian! We're thrilled to hear that Jeremiah provided professional service and effectively resolved the issue with your units. It's great to know they’re good for another 6 months! Your feedback about communication is truly appreciated. We look forward to serving you again at Ace Hardware Home Services!
Credentials
Background Check
Stephanie Pelliccione