Ace Hardware Home Services
Top Pro
Responds in about 1 min
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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Welcome to Ace Home Services! Formerly Canella Heating and Air, Minyard Plumbing, and Rye Heating and Air. While our names may have changed, our unwavering commitment to exceptional service remains unchanged. With a team of dedicated professionals, we will continue to prioritize your comfort and satisfaction above all else. Rest assured, whether you've been with us for years or are just joining the family, you can expect the same outstanding service you've come to rely on. Thank you for your continued trust in us—we look forward to serving you as Ace Home Services.
Overview
Current Top Pro
Hired 4 times
Serves Conover, NC
Background checked
60 employees
35 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Services offered
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
85 reviews
5
95%
4
1%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Denise K.
Dec 19, 2025
•
Hired on Thumbtack
This was an odd situation as we had a cat who made her “safe space” behind the hot water heater in a spare bedroom in a friend’s cinder block house. She was able to get in and out on her own but we were afraid she would get injured or stuck eventually. Jason H and his partner (son) were extremely kind and diligent in getting the cat out of this difficult situation … he just scruffed her (she is a gentle cat) and pulled her right out. So many sleepless nights were spent worrying about the situation and they remedied it in about 5 minutes. Prayers were answered. Our heroes were on the job. Upon finding that the HWH was leaking and needed to be replaced, the repair work began with the cat safe in another area of the house and now blocked off from getting in the room and back there again. He even helped us with the plywood barrier we had cut to put in place. I would give them 10 stars if I could. Thank you both for your caring hearts and hard work ! And thanks to Kim (who answers the phone) for being kind and understanding over some worrisome issues I called her about.
Details: Repair • Other heater issue • Electric tank • Other room • House
Water Heater Repair or Maintenance
Brian M.
Nov 18, 2025
•
From Google
Jeremiah , Very professional young man. Pleasant to deal with and a good communicator. Found a problem with one unit and fixed it. Both units are now good for another 6months.
Ace Hardware Home Services's reply
Thank you so much for your 5-star review, Brian! We're thrilled to hear that Jeremiah provided professional service and effectively resolved the issue with your units. It's great to know they’re good for another 6 months! Your feedback about communication is truly appreciated. We look forward to serving you again at Ace Hardware Home Services!
Michael R.
Nov 14, 2025
•
From Google
Was given multiple options for appointment times and in the end their technician even arrived 30 min early. Very friendly service by TJ and I received explanations about all issues he discovered. He did a thorough inspection of my systems and checked off all the boxes. He cleaned up perfectly after the service and left the system in perfect working order.
Ace Hardware Home Services's reply
Thank you so much for the glowing 5-star review, Michael! We're thrilled to hear that TJ provided you with friendly service and thorough explanations during your inspection at Ace Hardware Home Services. It's great to know that he arrived early and left everything in perfect working order. We appreciate your kind words and look forward to serving you again!
Larry M.
Oct 21, 2025
•
From Google
Tech seemed very knowledgeable about issues and necessary parts and maintenance that are needed. Will see what happens when parts arrive.
Ace Hardware Home Services's reply
Thank you so much for the 5-star review, Larry! We strive to keep our customers informed every step of the way. We look forward to hearing how everything goes once the parts arrive! If you have any questions in the meantime, just let us know.
Kim N.
Nov 11, 2025
•
From Google
People were very friendly and fixed my problem fast. They were very professional and explained my problem and options and cleaned up before they left
Ace Hardware Home Services's reply
Hi Kim! Thank you so much for your fantastic 5-star review! We're thrilled to hear that our team at Ace Hardware Home Services was friendly, professional, and effective in resolving your issue. It's great to know that we not only fixed the problem quickly but also took the time to explain everything and clean up afterward. Your satisfaction means the world to us! We appreciate your support and hope to serve you again in the future!
Credentials
Background Check
Stephanie Pelliccione