FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no hidden fees. Our quotes are all-inclusive, covering your professional measurement, the custom product, and expert installation. While we aren't the 'budget' big-box store option, we provide a premium investment that lasts longer and fits perfectly.
- What is your typical process for working with a new customer?
Working with us is a collaborative, stress-free experience. It starts with an in-home design meeting where we help you select the best products for your privacy and lighting needs. Once you’ve picked your style, we handle everything—from the final measurements to the white-glove installation.
- What education and/or training do you have that relates to your work?
We have hands-on training specifically in the window treatment industry. This specialized education allows us to navigate complex installs and recommend the best materials for your home’s lighting and privacy needs.