It’s free with no obligation to hire
Current Top Pro
Hired 196 times
3 years in business
(Eastern Time Zone)
9:00 a.m. to 5:00 p.m.
Credit card, Cash, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
He was great! Worked hard, cleaned carpets very thoroughly, super clean. Very happy with him.Oct 11, 2019Verified
I cannot say enough about Mr. Paynter! I told him not to kill himself over our rugs; they're old and worn. Just do your best. ARE YOU KIDDING ME?!?! He went WAY above and beyond in cleaning. Our rugs look amazing!! I cannot recommend Paynter Carpet & Upholstery Cleaning enough! Great value, great work, great experienceJul 22, 2019Verified
I have had other carpet cleaning services in the past but never experienced before Mr.Paynter a more prfessional diligent, dedicated to excellence in service, and hard working profeessional as Mr. Paynter. He deciated more than 21/2 hours to three areas and brought back to life a rug that I was ewady to scrap. Mr. Paynter surpassed my greatest expectatons. I am amazed at how great my old dingy carpets came clean and smell so fresh. I would not recommend any other carpet cleaning service. Thank you!Jun 7, 2019Verified
Richard arrived on time for our appointment. He cleaned the requested areas with precision and fluffed the carpet fibers for an exquisite final result. My new home feels so much more comfortable thanks to such great work!Mar 17, 2019Verified
Great job! My carpet looks better than it has in a long time after having multiple carpet cleaners in the past.Apr 23, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I price jobs according to what I feel is fair market for my work. I do excellent work, and always try to give each customer their worth. I don't charge any special fees after agreeing on a price, unless the customer agrees at the time of service. Occasionally an adjustment is made, but never without full consent of the customer. Blind quoting is not an exact science.
- What is your typical process for working with a new customer?I like to interact and prefer to greet them in person and go over their expectations as well as review the task at hand.
- What education and/or training do you have that relates to your work?I have cleaned carpets and rugs and upholstery all my adult life, although not professionally until 2016. I have a knack for stain and spot removal, and study new techniques daily. I have had training in customer service, and personal relations in the military and in my prior professional life in law enforcement. I also pressure wash, and do shrub trimming and removal. I have done various types of work for over thirty years while still employed full time.