If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Since 2017, HydroHelp911 has provided expert foundation repair and moisture control across NC and SC. As a dedicated, family-oriented company, we specialize in permanent solutions for foundation settlement, sagging floors, wet basements, and crawl space encapsulation. We also offer professional concrete lifting to restore uneven surfaces. Our certified specialists provide free inspections and custom repair plans backed by lifetime warranties. With 1,000+ 5-star reviews and an A+ BBB rating, we pride ourselves on fixing what others miss. Trust us for a safe, dry, and stable home.
Overview
Hired 75 times
Serves Dallas, NC
Background checked
License verified
19 employees
9 years in business
Business hours
SunClosedMon8:00 am - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
85 reviews
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94%
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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Art M.
5 days ago
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Hired on Thumbtack
Marcus did an excellent job in assessing the improvements to our foundation. He also presented the steps and costs without pressuring us. Plus, their estimate was much less than the other company that I had previously scheduled. Also, they have excellent financing options. We look forward to having them do the work needed.
Details: Uneven or sloping floors • I need a professional's help to identify what is wrong with my foundation • Crawl space • Wood • No obstacles • Residential • Owner
Foundation Repair
Charles S.
Aug 17, 2026
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Hired on Thumbtack
Great, professional pro. I had a foundation concern. They responded quickly and I had an appointment within a very short time. They were excellent communicators, very professional, and very thorough. I would recommend them to anyone who needs a foundation assessment and possible remediation plan/estimate. Very honest and trustworthy. 5 stars.
Foundation Repair
Ruth N.
May 15, 2026
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Hired on Thumbtack
This is the company I decided to hire!
Hydro911 is excellent with fair estimates and their people in the field know what they’re doing. Justice was my rep and I enjoyed working with him. They’re a honest family owned business with great value for the money. They will sell you only what you need and whatever is the best plan for your job! I highly recommend them to anyone looking to upgrade their foundation/crawl space for hire.
Details: I need a professional's help to identify what is wrong with my foundation • Crawl space • Traditional masonry or brick • No obstacles • Residential • Owner
Foundation Repair
Ruth N.
May 20, 2026
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Hired on Thumbtack
The work will begin end of June because their scheduling new jobs is booked. It’s worth the wait and I was impressed with Justin, Project inspector. I highly recommend value without compromising quality
Details: I need a professional's help to identify what is wrong with my foundation • Crawl space • Traditional masonry or brick • No obstacles • Residential • Owner
Foundation Repair
Austin R.
Oct 16, 2025
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From Google
I had some crawlspace drainage and joist repair that needed to get done with a short turnaround time in order to proceed with selling my house. They were able to get out and provide a quote and get the work done in enough time for my closing to stay on schedule. Austin and Justin were extremely helpful and the communication with excellent. I was consistently updated with progress and ETAs. I highly recommend HydroHelp 911 for all your crawlspace and foundation needs!
HydroHelp911 Crawl Space & Foundation Repair's reply
Thank you very much for taking the time to share your positive experience. We appreciate your business and your strong recommendation of HydroHelp 911 for crawl space and foundation needs.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have found our pricing to be very competitive with the other reputable, insured companies in the area. We also set our selves apart by working within the customers budget to achieve what they are looking to solve.
What is your typical process for working with a new customer?
Our process involves setting an appointment and one of our system designers will come out and meet with the homeowner to figure out what exactly they are trying to accomplish. After this, they will perform a comprehensive inspection and put together a plan of action.
What education and/or training do you have that relates to your work?
We are licensed contractors in the state of NC and SC. We also attend industry trade shows to stay up to date on the latest products and services to best provide for out customers.
