FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of our events have custom designed menus. We do, however have seasonal menu selections and sample menus including pricing available to help our customers begin the planning process. It is my goal to meet your budget needs and still exceed your expectations! Quotes/estimates for our services will include all cost anticipated base on the information provided. Beverages sold on consumption and open-ended labor costs are estimates and not confirmed until final billing after the event.
- What is your typical process for working with a new customer?
Our new customers are potential family, so a personal consultation is always recommended. Chatting, I can catch someone’s vision, find out what is most important and make more relevant suggestions. Besides, I like getting to know people so that I can customize our services for a perfect fit. However, I understand there may be time constraint so everything can be done by email as well.
- What education and/or training do you have that relates to your work?
Collectively, our staff boasts a wide variety of degrees and experience. We have a large professional culinary team including an Executive Chef, Sous Chefs and Pastry Chef. Our management team has over 30 years of wedding, floral and special events management and design experience. Overall, our staff has work experience in city clubs, country clubs, hotels, convention centers, resorts, cruise lines, and higher education; on and off premises.