FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can vary depending on the complexity of the case, we do charge an hourly rate for surveillance and other investigative work. GPS tracking is charged by the day and depends on how long we are asked to track a subject. Other fees may be applied for background work, database checks, and other investigative measures such as FOIA requests.
- What is your typical process for working with a new customer?
We offer a free phone or in-person consultation upfront. We like to hear first hand the client's needs and goals. We discuss investigative measures we would take to address those needs and how we document, archive, and prepare evidence. We then discuss payment options, and always require an up front retainer payment to begin. We prepare a contract, retainer agreement, and provide an investigative plan that clearly outlines the measures we will take. Once payment is received, the investigation begins.
- What education and/or training do you have that relates to your work?
As the owner and lead investigator of Go Pro Investigations, I bring with me 23 years of experience with the NYPD, conducting both proactive street crime patrols and then long term major case investigations. I apply the same passion, professionalism, and attention to detail to my private investigative work. Outside the box and no stone left unturned thinking provides our client's with the answers they need for court proceedings or even just peace of mind.