FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality of service we provide. While we may not always be the lowest cost option, we focus on delivering the best value with reliable work, long-term solutions, and professional service you can trust. We believe it’s better to fix the problem right the first time than to cut corners.
- What is your typical process for working with a new customer?
When a new customer reaches out, we start by scheduling a visit to diagnose the issue. During our inspection, we’ll explain what we find and discuss the best options to fix it. If you decide to move forward, we’ll provide clear pricing up front and get started right away. Our goal is to make the process straightforward, transparent, and stress-free.
- What education and/or training do you have that relates to your work?
We are licensed; NC Septic Inspectors NC Septic Contractors (Class 1-2-3-4) NC Pumpers NC Landscape Contractors NC Irrigation Contractors Bonded & Insured