Citi's Piping & Plumbing

$75/service call

(waived if hired)

Responds in about 3 hours

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About

Leaks to new installs we got you covered. We pay very close attention to detail and strive on getting the job done right the 1st time around, keeping a clean workspace and getting the job done in a timely manner. We take pride in our work and love seeing our customers satisfied. Let us know what we can help you with today. **** Please include photos of issue to help provide more accurate quotes **** pictures are worth 1000 words 😃

Overview

Hired 22 times

Serves Fairmont, NC

Background checked

1 employee

8 years in business

Business hours

Sun9:00 am - 5:00 pmMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Google Pay, Samsung Pay, Square cash app, and Zelle.

Services offered

Sewer and water systems

Municipal water

Well water

Septic tank

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

28 reviews

5

93%

4

7%

3

0%

2

0%

1

0%

Read reviews that mention:

Michelle N.

Sep 20, 2025

•

Hired on Thumbtack

Details: 1 toilet • Municipal water (most common) • House

Toilet Repair

Andrew C.

Sep 18, 2025

•

Hired on Thumbtack

Kenneth (Kenny) was very responsive to our request to fix our garbage disposal. He answered all my questions clearly and completed the job in a timely manner. I’ll definitely reach out again for future projects.

Details: Yes, the existing disposal needs to be replaced • Continuous feed (most common) • Yes I will provide the garbage disposal, but need professional’s advice

Garbage Disposal Installation

Akia W.

Sep 4, 2025

•

Hired on Thumbtack

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • House

Plumbing Pipe Repair

Breanna A.

Sep 1, 2025

•

Hired on Thumbtack

Details: Yes, the existing disposal needs to be replaced • Yes I will provide the garbage disposal, but need professional’s advice

Citi's Piping & Plumbing's reply

Garbage Disposal Installation

Vera S.

Jul 11, 2025

•

Hired on Thumbtack

Kenny came to my rescue one night when I had a leaking kitchen sink—right in the middle of hosting Airbnb guests. He responded quickly in an emergency, temporarily stopping the leak that same evening. True to his word, he returned the next morning to complete a permanent fix. I was incredibly grateful for his professionalism, sense of urgency, and understanding of how important it was to resolve the issue promptly. Thanks to his quick response, I was able to maintain a great guest experience and even received a positive review mentioning how fast the problem was addressed.

Details: Leaking or burst pipes or appliances • Kitchen • Sink or faucet • House

Citi's Piping & Plumbing's reply

Thank you, it was my pleasure to have resolved your issue. Thank you for choosing me

Emergency Plumbing

Credentials

Background Check

Kenneth Thompson

FAQs

What is your typical process for working with a new customer?
I usually charge an assessment fee that will be waived if agreed to project details and cost
What education and/or training do you have that relates to your work?
A recieved a certificate in Plumbing and Pipefitting from Apex Technical school. Worked as a fire sprinkler mechanic and for a plumbing company
How did you get started doing this type of work?
I got started working in plumbing with a family friend who is a plumbing contractor. I then went on to attend trade school where I earned a certificate in plumbing and pipefitting