FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward; it's based on an hourly rate, and materials are charged at cost. We offer flat-rate projects when all conditions are clearly identifiable, and the required work is straightforward. We offer discounts to both veterans and senior citizens.
- What is your typical process for working with a new customer?
First, we must ensure that both we and the customer understand the project's needs clearly. Once that is established, we can identify their wants and minor priorities.
- How did you get started doing this type of work?
We observed our clients and homeowners struggling with unscrupulous contractors and cost overruns on simple projects. We also recognized that not everyone has the expertise to find trustworthy professionals who can provide value on projects that require trade skills. As a solution, we decided to start our own team of skilled technicians to handle their needs internally.