FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and complexity of the repair. We are able to submit quotes for most repairs with good pictures that can be sent by through Thumbtack. We occasionally offer seasonal discounts and bundle pricing for multiple areas.
- What is your typical process for working with a new customer?
We start with a quick conversation or photo review to understand the issue. From there, we provide a detailed estimate outlining the scope, materials, and expected results. Once approved, we schedule the repair promptly and complete it in one visit whenever possible — leaving the area spotless and paint-ready.
- What education and/or training do you have that relates to your work?
Our team is professionally trained through Hole in the Wall Drywall Repair, a franchise known for high standards in drywall restoration, ****ure matching, and painting. We also follow safety and quality procedures based on years of hands-on field experience and continuous manufacturer updates.