FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our minimum charge is $250 for all of our services. We provide free price quotes and evaluations for your carpet, rug, upholstery, and tile-and-grout cleaning. Our pricing structure is based on square feet for flooring and linear feet for upholstery. The listed price for rugs includes the cost to clean the fringe. If your rug has no fringe, the total cost will be less than the listed price. Give us a call to schedule your free price quote and evaluation today!
- What is your typical process for working with a new customer?
At First Independence Carpet Care, we build lasting relationships with our clients, often serving the same families for multiple generations by treating your home and family like our own. The process begins with a free, no-obligation quote and evaluation where we visit your home, assess the situation, take measurements, and provide expert recommendations tailored to your needs.
- What education and/or training do you have that relates to your work?
We have almost 50 years of experience over 3 generations. With perfected techniques and hands-on exposure to a wide range of situations, we have the type of knowledge that can only be gained from years on the job. We are also IICRC Certified Master cleaners, qualifying us for instructor status in the institute.