The Family I.T. Guy from EspressTech

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Computer issue

Computer type

Desktop or laptop

Responds in about 3 min

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About

My focus is helping you, a family member, or a friend find solutions to your personal or small business technology problems. I've been around tech for more than I care to really think about, with 20+ of those years being an I.T. professional in many different roles, from software and application development to customer support and device management. My favorite role though is helping someone solve a technical issue or discover some new features of an application or device which leads to a better, deeper understanding of technology.

Overview

Hired 98 times

4 similar jobs done near you

Background checked

1 employee

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Services offered

Computer issue

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

44 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Sue O.

Nov 21, 2025

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Hired on Thumbtack

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Amanda N.

Jul 20, 2025

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Hired on Thumbtack

He responded immediately, listened to me describe my issue and resolved it effectively and efficiently. I will definitely call on him again the next time that I have an IT issue.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

The Family I.T. Guy from EspressTech's reply

I’m so happy to have been assistance to you today Amanda! I look forward to working with you again, please let me know when I can help with any issues 💻

Computer Repair

Ashton F.

Oct 22, 2025

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Hired on Thumbtack

Took great care of making sure my laptop was working properly and very professional.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

The Family I.T. Guy from EspressTech's reply

Thanks so much Ashton, best of luck with the new RAM! Happy gaming!

Computer Repair

Cody B.

Oct 29, 2023

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Hired on Thumbtack

Helped save my gaming pc after a recent Windows 11 update disabled it. Conducted a lot of research while we worked through the issue and even checked in a day later to confirm everything was still running smoothly

Details: PC • Desktop • System error or blue screen • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

The Family I.T. Guy from EspressTech's reply

Cody, your issue was definitely a complicated one, I'm glad we were able to get it worked out remotely! Best of luck going forward with that rig!

Computer Repair

Linn L.

Nov 14, 2023

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Hired on Thumbtack

My 13 year old daughter was having problems with her computer. My husband and I know very little about electronics. Nick showed up and we thought he’d hit the basics but he did so much more. He talked not only to me but to my 13 year old daughter like a person and not just a kid. He showed her how to open her computer and how to add RAM and storage. He gave her tips on how to keep her computer running efficiently, the pros and cons of certain antivirus softwares, and the differences in brand names of hardware. She had a big smile on her face after Nicks visit. Thank you, Nick, for being so professional and treating my daughter with such respect. We will definitely reach out to you in the future!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

Nicholas Hansen