FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, fair, and tailored to the level of care your home deserves. Every estimate is based on the size of the space, scope of work, and frequency of service—never guesswork. We do not believe in surprise fees or rushed cleanings. Recurring clients enjoy preferred rates, and we occasionally offer loyalty or seasonal incentives. What you’re paying for is consistency, professionalism, and exceptional attention to detail.
- What is your typical process for working with a new customer?
We begin with a brief consultation to understand your home, priorities, and expectations. From there, we provide a customized cleaning plan and clear pricing. Your first cleaning is treated as a foundation visit, allowing our team to set a high standard and document your preferences. Afterward, we maintain consistency through scheduled service, quality checks, and open communication to ensure every visit meets our standards—and yours.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning systems, safe product usage, surface-specific care, and efficiency best practices. Ongoing training is a core part of our company, ensuring our cleaners stay current on techniques, equipment, and high-end home care standards. We emphasize professionalism, respect for client spaces, and attention to detail at every level.