FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer straightforward pricing. You will know before we start the work what the pricing is going to be.
- What is your typical process for working with a new customer?
With all customers, we start with an introductory visit to get to know what's important to you. During this visit, our technician will also conduct a whole house safety inspection. The goal of the safety inspection is to give you peace of mind that your home is free of any potential safety hazards. If any hazards do come up, our trained technician will go over options on how to address them. At the end of our first meeting, the technician will discuss options to fulfill what is important to you and they will go over the pricing. If you are ready to move forward, we will schedule to have to the work completed as soon as possible.
- What advice would you give a customer looking to hire a provider in your area of work?
At Mister Sparky, we guarantee 100% satisfaction. If you are not happy with our work, let us know and we'll make it right. Our advice is to find someone willing to stand behind their work.