FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I’m typically the estimate “right in the middle”.
- What is your typical process for working with a new customer?
I like to hear what they have to say about their flooring project i.e., what products they are interested in, what rooms they want done, what type of budget they are working with, etc. Then I find out when I can come and do a free estimate. At the estimate I give them a cost of labor figure and either bring some samples or tell them where they can look at the particular product they are interested in.
- What education and/or training do you have that relates to your work?
15 years hands on experience; at least 2,000 qualified flooring installations (so many I lost track); thousands of estimates