This pro has verified their business license with Thumbtack.
Licensed
This pro has verified their business license with Thumbtack.
Drain problem
Responds in about 2 hours
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Interested in using Your Hometown Plumber? We are a family owned and operated company that strives to give our customers the best service possible. Joe Sr. and Joe Jr. are a father and son duo with over 43 years of combined plumbing experience, and they have proudly served our local communities of Western North Carolina for more than 25 years.
All of our technicians are qualified to tackle any plumbing challenge you may encounter. From simple repairs to complex diagnostics, tank and tankless style water heaters, remodels, and new construction, you can trust us to treat your home or business with both respect and care. Joe Sr. and Joe Jr. personally guarantees that you'll never be left with a mess that has you questioning if you made the right call.
We show up, we clean up!
Serving all of Buncombe, Henderson, and Polk Counties, as well as the towns and surrounding areas of Pisgah Forest, Brevard, Penrose, Little River, Green Hill, Rutherfordton, Forest City, and Harris, North Carolina!
Overview
Current Top Pro
Hired 76 times
3 similar jobs done near you
Background checked
License verified
8 employees
3 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Plumber – Class I
License state: NC
Background checked
Passed by Joseph Brandon on May 19, 2025.
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
125 reviews
5
98%
4
0%
3
0%
2
1%
1
1%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Donna J.
Mar 9, 2026
•
Hired on Thumbtack
I cannot speak highly enough about my experience!!! Joe was professional, thorough, knowledgeabe (where others had not been), and took his time to get to the bottom of a very complex issue and convey all available options to us relative to repairs. i will use noone else for plumbing issues in the future. You simply cannot go wrong selecting Hometown for any issues you may have!!
Details: Existing plumbing problem
Plumbing Inspection
Cassidy G.
Mar 23, 2026
•
Hired on Thumbtack
Highly responsive (came same day), professional, personable, and helpful. They did good quality work and identified a few issues with failing materials. Their prices were on high end. The fixes, while warranted, didn’t end up solving my core issue which was with PRV failure, so would just be sure you’re pushing to find root cause over short-term fix, especially if in an old home.
All in all a pleasure to work with them!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Sink • House
Plumbing Pipe Repair
Elizabeth S.
Mar 13, 2026
•
Hired on Thumbtack
5 stars!! I had a bunch of miscellaneous things that needed to be fixed/replaced on a house I just purchased. Everything was completed timely and explained so that I knew exactly what the problems were and how they would be corrected (and also how to avoid them in the future)! I would definitely recommend and would reuse!
Details: No, repair is not urgent • No, the building is not currently flooded • House
Plumbing Pipe Repair
Rachelle a.
Feb 27, 2026
•
Hired on Thumbtack
Needed drain leak fixed. Eric was very professional and thorough. He cleaned up before leaving the job. I will use them again in the future if needed.
Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • House
Plumbing Drain Repair
Ronnie S.
Jan 1, 2026
•
Hired on Thumbtack
Hometown Plumber responded to the emails within minutes on a Sunday night. Had me scheduled for the next afternoon; arrived early, assessed and resolved the issue, and cleaned the area.
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Up front pricing, know what it will cost before we start.
What is your typical process for working with a new customer?
We would take down their information and schedule a time to come out to provide a free estimate. Most of the time we are available to complete these calls day of. Once completed we ask for a review.
What education and/or training do you have that relates to your work?
My plumbing training comes from 30+ years of experience and multiple plumbing continued education classes, holding multiple plumbing related licenses in NC. We’re capable of handling the toughest issues.
