- What should the customer know about your pricing (e.g., discounts, fees)?
Our estimates are very detailed, we include all materials needed with live costs from Home Depot, Lowes and/or selected suppliers and includes a clear description of the scope of work and labor rates for each of the tasks. We always try to submit estimates where the cost of materials are as much as possible leveled with the labor cost.
- What is your typical process for working with a new customer?
During our first visit we listen to the customer about their needs, what they want and what they wish, then we discuss options in order to work on estimates that better align with the given scope of work. Our goal is to help the client to enjoy the process taking the heavy part out of their shoulders.