FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very fair and I don't ask for more money for small design changes. I don’t ask for any deposit upfront unless cabinets are being built off site in which case we can sign a contract.
- What is your typical process for working with a new customer?
I make myself available for questions and I ask a lot myself. I’m very responsive and want to make sure we’re on the same page. I try to get a quote back within 48 hours so the customer has a chance to move on quickly if we aren’t in the same ball park. This is very rare however.
- What education and/or training do you have that relates to your work?
I have 30 years of experience in my field. I’ve had several mentors that I still work with today. I’m always learning new things and implementing them when the situation arises.