NexWaveAir

$49/service call

(waived if hired)

Select a service

Zip code

Scheduling

Air handler location

A/C services needed

Responds in about 2 hours

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About

When your heating or air conditioning system breaks down, you need more than a quick fix—you need someone who will take the time to find the real cause of the problem. At NexWaveAir, we specialize in thorough diagnostics, honest recommendations, and quality workmanship. We don’t believe in guessing or replacing parts unnecessarily. Our goal is to identify the root cause, explain our findings in plain language, and help you make the best decision for your home and budget. Whether you need emergency repairs, routine maintenance, improved indoor air quality, or a complete system replacement, we are committed to providing reliable service, clear communication, and solutions designed for long-term performance. We take pride in treating every customer’s home as if it were our own and building relationships that last long after the job is complete.

Overview

Hired 80 times

Serves Hot Springs, NC

Background checked

3 employees

8 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2023

Services offered

A/C services needed

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

59 reviews

5

90%

4

2%

3

2%

2

1%

1

5%

Read reviews that mention:

Lance F.

2 weeks ago

•

Hired on Thumbtack

John was very thorough about cleaning and servicing my compressor and condenser my homes, central AC. He obviously takes pride in his work.

Details: Routine maintenance • Routine maintenance • Basement • Outside • House • Owner

Central Air Conditioning Repair or Maintenance

Colleen B.

Jun 29, 2026

•

Hired on Thumbtack

Couldn’t be happier! John had to come back a couple of times and continued to troubleshoot—our system and infrastructure are old and I pray that his work will sustain this upcoming heat wave (and beyond). Very grateful!!

Details: Only warm air is blowing from the vents • Outside • Outside • House

Central Air Conditioning Repair or Maintenance

Amanda W.

Jun 9, 2026

•

Hired on Thumbtack

They came out very late on a cold winter night and fixed my heat.

Details: Furnace • Not enough heat • No heat • Basement • Two-story building • House

NexWaveAir's reply

Thank you for the review. Losing heat on a cold night is never convenient, and we’re glad we were able to get your system back up and running. We appreciate the opportunity to earn your business and look forward to helping with any future HVAC needs.

Heating System Repair or Maintenance

Shelley E.

Feb 20, 2025

•

Hired on Thumbtack

This pro was prompt and worked hard into the night to ensure my HVAC unit was working. I thoroughly enjoyed his diligence and his professionalism. I would definitely hire him again. Five stars

Details: Repair • My A/C unit is frozen • Closet • Outside • House

NexWaveAir's reply

Shelley E. Thank you, Shelley! We appreciate your kind words. Sometimes getting a system running again takes extra time and persistence, and we’re glad we could get everything working properly for you. Thank you for trusting NexWaveAir.

Central Air Conditioning Repair or Maintenance

Fabian V.

Apr 21, 2026

•

Hired on Thumbtack

I am very pleased with NextWaveAir. Great communication, punctuality, and professionalism. I will be calling them again for future projects.

Details: Outside • Outside • House • Owner

NexWaveAir's reply

Thank you, Fabian. We appreciate you taking the time to leave us a review. It was a pleasure working with you, and we’re glad you were happy with the communication, punctuality, and professionalism throughout the process. At NexWaveAir, we believe customers deserve clear communication and honest service from start to finish. Thank you for trusting us with your HVAC needs, and we look forward to helping you with any future projects.

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

John Connelly

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
HVAC flat rate pricing is a pricing system , we charge a fixed price per job based on the type of work or repair being completed. This system allows the customer to know exactly how much they will be charged for a job before work begins and eliminates the potential for additional charges or unexpected costs.
What is your typical process for working with a new customer?
Initial consultation: will meet with the customer to discuss the project, including the symptoms the customer is experiencing, the age of the current HVAC system, and any specific energy-efficient or green features that the customer is interested in. Site assessment: will conduct a site assessment to evaluate the customer's home and determine the best course of action for the project. This may include inspecting the current HVAC system and taking measurements of the home. Recommendations: Based on the site assessment, will provide the customer with recommendations for the project, including any necessary repairs or replacements. Quote: provide the customer with a quote for the project, including the cost of labor and any necessary materials. Project completion: Once the customer has accepted the quote and agreed to the terms of the project, will complete the work as agreed upon. Follow-up: may follow up with the customer after the project is completed to ensure that the work was satisfactory and to address any additional questions or concerns.
What education and/or training do you have that relates to your work?
My name is John and I'm a highly experienceHVAC technician with 15 years of professional experience installing and repairing HVAC systems. I'm a HVAC professional and have extensive knowledge of all aspects of HVAC maintenance and installation. I specialize in residential, commercial and industrial HVAC systems and have a proven track record of completing successful projects on time and within budget. I'm also highly knowledgeable about local codes, regulations and safety protocols for HVAC systems. I'm passionate about providing excellent customer service, and I'm committed to providing my clients with the highest quality HVAC services.