If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
When your heating or air conditioning system breaks down, you need more than a quick fix—you need someone who will take the time to find the real cause of the problem.
At NexWaveAir, we specialize in thorough diagnostics, honest recommendations, and quality workmanship. We don’t believe in guessing or replacing parts unnecessarily. Our goal is to identify the root cause, explain our findings in plain language, and help you make the best decision for your home and budget.
Whether you need emergency repairs, routine maintenance, improved indoor air quality, or a complete system replacement, we are committed to providing reliable service, clear communication, and solutions designed for long-term performance.
We take pride in treating every customer’s home as if it were our own and building relationships that last long after the job is complete.
Overview
Hired 80 times
Serves Hot Springs, NC
Background checked
3 employees
8 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Couldn’t be happier! John had to come back a couple of times and continued to troubleshoot—our system and infrastructure are old and I pray that his work will sustain this upcoming heat wave (and beyond). Very grateful!!
Details: Only warm air is blowing from the vents • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Micah N.
Aug 11, 2026
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Hired on Thumbtack
The quality of the work was great. Honest and straightforward advice about the best way to handle our repair. Very fair prices!
Details: Heat pump • Routine maintenance • Two-story building • House • Buyer under contract
Heating System Repair or Maintenance
Amanda W.
Jun 9, 2026
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Hired on Thumbtack
They came out very late on a cold winter night and fixed my heat.
Details: Furnace • Not enough heat • No heat • Basement • Two-story building • House
NexWaveAir's reply
Thank you for the review. Losing heat on a cold night is never convenient, and we’re glad we were able to get your system back up and running. We appreciate the opportunity to earn your business and look forward to helping with any future HVAC needs.
Heating System Repair or Maintenance
Shelley E.
Feb 20, 2025
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Hired on Thumbtack
This pro was prompt and worked hard into the night to ensure my HVAC unit was working. I thoroughly enjoyed his diligence and his professionalism. I would definitely hire him again. Five stars
Details: Repair • My A/C unit is frozen • Closet • Outside • House
NexWaveAir's reply
Shelley E.
Thank you, Shelley! We appreciate your kind words. Sometimes getting a system running again takes extra time and persistence, and we’re glad we could get everything working properly for you. Thank you for trusting NexWaveAir.
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
John Connelly
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
HVAC flat rate pricing is a pricing system , we charge a fixed price per job based on the type of work or repair being completed. This system allows the customer to know exactly how much they will be charged for a job before work begins and eliminates the potential for additional charges or unexpected costs.
What is your typical process for working with a new customer?
Initial consultation: will meet with the customer to discuss the project, including the symptoms the customer is experiencing, the age of the current HVAC system, and any specific energy-efficient or green features that the customer is interested in.
Site assessment: will conduct a site assessment to evaluate the customer's home and determine the best course of action for the project. This may include inspecting the current HVAC system and taking measurements of the home.
Recommendations: Based on the site assessment, will provide the customer with recommendations for the project, including any necessary repairs or replacements.
Quote: provide the customer with a quote for the project, including the cost of labor and any necessary materials.
Project completion: Once the customer has accepted the quote and agreed to the terms of the project, will complete the work as agreed upon.
Follow-up: may follow up with the customer after the project is completed to ensure that the work was satisfactory and to address any additional questions or concerns.
What education and/or training do you have that relates to your work?
My name is John and I'm a highly experienceHVAC technician with 15 years of professional experience installing and repairing HVAC systems. I'm a HVAC professional and have extensive knowledge of all aspects of HVAC maintenance and installation. I specialize in residential, commercial and industrial HVAC systems and have a proven track record of completing successful projects on time and within budget. I'm also highly knowledgeable about local codes, regulations and safety protocols for HVAC systems. I'm passionate about providing excellent customer service, and I'm committed to providing my clients with the highest quality HVAC services.
