FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At TrueShine, we deliver professional, high-quality cleaning services you can trust. Our pricing is clear and based on the size and complexity of each job, but we’re always happy to work with clients on custom projects. We proudly offer discounts for veterans and customers 65 and older. All our services—including pressure washing, window cleaning, gutter cleaning, and roof soft washing—come with setup, cleanup, and all necessary materials. For larger or unique commercial properties, we provide custom quotes to make sure every job meets your standards and ours.
- What is your typical process for working with a new customer?
At TrueShine, working with new customers is simple and professional. We start by listening to your needs and gathering details about your property, including photos if necessary, to provide an accurate, detailed quote. Once approved, we schedule a convenient time based on our availability, which may be a few days out for larger or high-demand jobs. Our team arrives fully equipped to perform the work efficiently and to the highest standards. After completing the job, we review the results with you, address any concerns, and provide guidance for future maintenance or additional services, ensuring every customer is fully satisfied.
- How did you get started doing this type of work?
TrueShine started when we saw a need for reliable, high-quality pressure washing and cleaning services in our community. We began with hands-on residential jobs, learning the skills and techniques to do the work right. Even as a small, dedicated team, we now handle both residential and commercial projects with the same attention to detail and commitment to customer satisfaction that started it all.