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About
At Parks Heating, Cooling, Plumbing & Electrical, we’ve been keeping Carolina homes comfortable for over 50 years. Whether it’s fixing a stubborn HVAC issue, replacing an old water heater, or upgrading your home’s electrical system, our licensed experts deliver reliable service backed by honesty and craftsmanship. We’re proud to treat every home like our own — showing up on time, explaining every step clearly, and doing the job right the first time. From $79 tune-ups to full system installations, you can count on Parks to keep your home running smoothly, season after season. We Do It Right The First Time, That's The Parks Way.
Overview
Hired 17 times
Background checked
65 employees
53 years in business
Business hours
Sun12:00 am - 11:59 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Check and Credit card.
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
suitcase T.
Dec 23, 2025
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From Google
just moved in yesterday mbr toilet leaking - read reviews and called needed help - 2 days bf Xmas! They got to me in less than 4 hoursLarry was just super!!! Got toilet fixed and we replaced turn off valves on 2 moreHe showed me all the water shutoffs in the garage ( remember this was our FIRST day here ) & drained outside faucets so they won't freezeProfessional and personable !We ve found our HVAC/ plumbing services here in CharlotteThank You !!!
Parks Heating, Cooling, Plumbing, & Electrical's reply
We truly appreciate your 5-star feedback, suitcase! It means so much to know that Parks Heating Cooling Plumbing and Electrical in Indian Trail, NC, could deliver the service you deserve.
Andy A.
Dec 30, 2025
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From Google
Patrick was extremely knowledgeable and helpful. He answered all of our questions and took the time to educate us as we think through next steps with our HVAC.
Parks Heating, Cooling, Plumbing, & Electrical's reply
Thank you so much for the glowing 5-star review, Andy! We’re thrilled you had a great experience with Parks Heating Cooling Plumbing and Electrical in Indian Trail, NC, and look forward to serving you again.
Samantha S.
Dec 30, 2025
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From Google
We had a water leak concern and called parks this morning to investigate. Within just a few hours, Larry Richardson (plumbing supervisor) from Parks was on-site to check things out.Larry was incredibly kind, helpful, and thoughtful with helping us understand the possibilities of what could be going on as well as offered a number of cost effective options for us to consider to resolve the issue. Larry patiently answered all my questions in a manner that felt educational and helped me learn more about the intricacies of plumbing. Larry was not pushy whatsoever on pursuing any high cost items and instead showed that he was here to help us figure out an approach to the solution that doesnt hurt our bank account too much. While the issue has not yet been resolved, we at least feel well equipped with information Larry provided to make a thoughtful choice on how to move forward.We have a membership with Parks and have now utilized them for an HVAC replacement / install, water filtration install, water pressure adjustments, and now for the plumbing. We have been satisfied with their services thus far and will continue to recommend them to others.
Parks Heating, Cooling, Plumbing, & Electrical's reply
Thank you so much for the glowing 5-star review, Samantha! We’re thrilled you had a great experience with Parks Heating Cooling Plumbing and Electrical in Indian Trail, NC, and look forward to serving you again.
JE S.
Dec 23, 2025
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From Google
Juan was very thorough and extremely professional and polite. He explained in detail the status my HVAC system and what options I had for improvements - short term and long term peace of mind items.
Parks Heating, Cooling, Plumbing, & Electrical's reply
Thank you so much for the glowing 5-star review, JE! We’re thrilled you had a great experience with Parks Heating Cooling Plumbing and Electrical in Indian Trail, NC, and look forward to serving you again.
Ruth S.
Jan 2, 2026
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From Google
Tom was very professional and fixed the issue the same day. Their membership is also very good. Highly recommend this company!
Parks Heating, Cooling, Plumbing, & Electrical's reply
We truly appreciate your 5-star feedback, Ruth! It means so much to know that Parks Heating Cooling Plumbing and Electrical in Indian Trail, NC, could deliver the service you deserve.
Credentials
Background Check
Samantha Ramos
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no surprises. Every quote is tailored to your home’s specific needs — whether it’s a quick tune-up, a plumbing repair, or a full system install. Our $79 tune-ups, $9.95/month membership plan, and seasonal discounts (like up to $3,000 off new HVAC systems) are designed to make comfort affordable year-round. We’ll always explain your options before any work begins so you can make the best decision for your budget.
What is your typical process for working with a new customer?
It starts with a quick conversation about your home’s comfort needs. From there, we’ll schedule a convenient appointment, arrive on time, and perform a full system check. We’ll walk you through our findings and offer clear, honest recommendations — never pressure sales. Whether you move forward with a repair, replacement, or membership, our team handles every detail so you can relax knowing your home is in good hands.
What education and/or training do you have that relates to your work?
Our technicians are fully licensed and certified in HVAC, plumbing, and electrical service, with ongoing training to stay current on the latest technology and energy-efficient systems. We partner with leading manufacturers and maintain NATE (North American Technician Excellence) certification standards to ensure every technician meets the highest level of expertise and professionalism.
