The Grounds Guys of Indian Trail, NC

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Introduction

The Grounds Guys, a Neighborly company, is your trusted full-service lawn care and landscaping professional year-round. Our customers come first. We prioritize your interests and do everything we can to serve you through our culture of care: putting you first, maintaining a positive attitude, treating everyone with respect, and enjoying life in the process. Our established systems allow us to deliver industry-leading solutions, while ensuring your experience is exceptional through our timely response guarantee. Give us a call to request a free estimate online, and experience The Grounds Guys’ difference for yourself!

Overview

Hired 16 times

Background checked

Verified business

5 employees

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Specialties

Hardscaping

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Softscaping

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.5

13 reviews

5

84%

4

0%

3

8%

2

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1

8%

Taras M.

Oct 17, 2020

Excellent service for the value... very professional and delivered quality service that transformed our home into a well manicured and beautifully landscaped property... Thank you to The Grounds Guys of Indian Trail! We will continue using your service throughout the year!

The Grounds Guys of Indian Trail, NC's reply

Thanks Taras. It was a pleasure supporting you.

Keith M.

Oct 31, 2020

I have known Steve Filippi for many years. He is an outstanding professional leader who is family orientated, honorable, honest, and has always consistently provided top tier service as well as superb customer relations. If you are looking for a guy who is a straight-shooter whom you can truly trust to do what he says and stand by his word, then Steve is definitely your guy.

The Grounds Guys of Indian Trail, NC's reply

Keith, thank you. The feeling is mutual, I definitely learned a lot from you over the years and look forward to our continued personal and professional relationships growing over the coming years.

Charlie G.

Feb 17, 2021

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Hired on Thumbtack

Would hire again.

Details: One time only • Residential • Large (5,000 - 10,000 sq ft) • Seeding or overseeding • Fertilizer application • Standard grass (under 6 inches) • Yes, I must be present

The Grounds Guys of Indian Trail, NC's reply

Charlie, thank you very much for the kind words. We are glad that we met your expectations and look forward to working with you again in the future.

Full Service Lawn Care

Scott D.

Apr 7, 2021

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Hired on Thumbtack

Looking forward to more work from them!

Details: Every other week • Residential • Large (5,000 - 10,000 sq ft) • Mowing, trimming, and edging • Seeding or overseeding • Fertilizer application • Weeding and prevention • Standard grass (under 6 inches) • No, I don't need to be there

The Grounds Guys of Indian Trail, NC's reply

Thank you Scott. We appreciate your feedback.

Full Service Lawn Care

Catherine R.

Dec 11, 2020

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Hired on Thumbtack

Company was initially responsive and able to come out the same day to evaluate property for an estimate and stated that they would email a quote by the end of the day but never head back from anyone and never received a quote.

Details: One time only • Residential • Large (5,000 - 10,000 sq ft) • Mowing, trimming, and edging • Leaf clean-up • Standard grass (under 6 inches) • No, I don't need to be there

The Grounds Guys of Indian Trail, NC's reply

Catherine, my apologies. I actually submitted your proposal via our portal, but just realized that I don't have your email address in our system so the request never went out. I will call you this morning with the quote and if you provide me an email address, you'll get the physical quote to review. Again, I apologize for the confusion.

Full Service Lawn Care

Credentials

Business Verified

The Grounds Guys of Indian Trail, NC verified

Background Check

Steve Filippi

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Every yard is unique, which is why we offer free, on-site estimates. Items like square footage, condition of the lawn, prep work required, and equipment or materials needed will all be taken into consideration to provide you with an exact price quote for your lawn maintenance agreement or project.
What is your typical process for working with a new customer?
Our professional estimators will arrive at your home in a clean, branded truck, walkthrough your property, including talking through your desired outcome of your outdoor space. Any questions you have, our timely response guarantee grants you peace-of-mind when finalizing your lawn maintenance agreement or landscaping project.
What education and/or training do you have that relates to your work?
The Grounds Guys is fully bonded and insured. Our professionals are trained and licensed per state requirements. (This will need to be updated per location, by state license requirements)