Roof Top Sentinels

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Review Summary

Excellent 4.9

(161 reviews)

This pro is known for their exceptional work quality, professionalism, and responsiveness. Customers praise their ability to diagnose and repair issues promptly and at reasonable prices. They also appreciate the pro's transparency through before-and-after pictures. Some customers have had repeat business with them due to their high level of satisfaction.

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Introduction

Why choose RTS? We provide Honest qoutes, Affordable pricing, Quality workmanship, and Professionalism! Don't take our word for it, we invite you to read our over 100 FIVE star real customers reviews! Who we are? Family owned locally in Charlotte, NC. FREE ESTIMATES for roofing, gutters, and siding. We will not overcharge or sell you something you truly don't need. We are here to help customers get the most wear from their roof and preserving for years to come, without costly repairs.

Overview

Hired 250 times

1 similar job done near you

Background checked

14 employees

7 years in business

Business hours

SunClosedMon7:00 am - 11:00 am

Scheduling policy

You can reserve this pro up to 14 days in advance. They'll need at least …Read more

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

2020

2019

Featured Projects

84 photos

Debris Removal
Roof Cleaning

Specialties

Current roof material

Reviews

Excellent 4.9

161 reviews

5

94%

4

3%

3

1%

2

1%

1

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Read reviews that mention:

Ram R.

1 month ago

·

Hired on Thumbtack

Mario the Owner of the Company is a professional. Very efficient in setting up appointment, showing up on time. Good at Roof leak Identifying the Problem and FIXING it. We STRONGLY Recommend him.

Details: Home • Two-story building • Mostly flat with some steep areas • 2,000 - 3,000 sq ft

Roof Inspection

Sanatan P.

Apr 19, 2024

·

Hired on Thumbtack

I worked with Mario for evaluation of my property. He was really responsive and honest about his evaluation. He gave me feedback about the type of repair needed along with options I have for repair/replacement. I opted for replacement and the quote was very reasonable.

Details: Shingles or tiles need to be repaired or replaced • Entire portions of roof need to be repaired • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

John M.

Mar 30, 2024

·

Hired on Thumbtack

Roof Top was easy to work with. They were quick in scheduling the job. The tech arrived early and I was pleasantly surprised to see the job had already been completed when arrived home from work.

Details: Flashing needs to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Daniel S.

Feb 27, 2024

·

Hired on Thumbtack

Mario did an outstanding job taking care of leak on roof. He was professional, kept me informed during the entire process and completed all work in a timely manner. I would highly recommend there services.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Rodney C.

Jan 10, 2024

·

Hired on Thumbtack

Roof Top Sentinels came out quickly to assess my roof and make repairs that was causing a leak inside my home. They came on time, were very professional and charged a fair price for the repairs. I highly recommend Roof Top Sentinels for your roofing repairs.

Details: Flashing needs to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Credentials

Background Check

Veronica Elias

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We pride ourselves in our core values HONESTY, AFFORDABLE, QUALITY, PROFESSIONALISM, AND INTEGRITY. Our customers are our TOP PRIORITY...just read our reviews. We offer very competitive pricing for all roof needs with a wide variety of shingle brands and colors. Our friendly team of experts will walk you through every step to assure you are 100% satisfied with your roof replacement. Here at Roof Top Sentinels, we understand repairs to your home can be costly. That is why our Annual Preventative Maintenance Care is HIGHLY recommended preserving your roof for years to come.
What is your typical process for working with a new customer?
We carry out our services that have only your best interests in mind. Our team is interested in building genuine, long-term relationships with our customers and taking care of all of our customers with the same level of dedication. No matter which service you need we will give you 100% satisfaction. Roof Top Sentinels will deliver the personal attention and results that you deserve.
What education and/or training do you have that relates to your work?
With over 10 yrs of experience serving the Charlotte area. We offer you competitive, professional and friendly service. Your roof is the first line of defense against the elements, our mission is keeping your home and family safe. The beating sun rays, rain, wind, snow, and hail can slowly over time wear and tear or blow off the shingles on your roof leaving your home unprotected and vulnerable to the weather elements. EXPERIENCE: We have the experience to complete your roof replacement or repair correctly and economically. INSURED: We carry General Liability Insurance & Workmen's Compensation Insurance providing comprehensive coverage for all of our operations, employees, and protection of our customers. CUSTOMER SATISFACTION: "Our customers are our TOP priority" We manage the day to day operations and supervise our team to assure no matter how big or small the job is, we get it done right. ESTABLISHED locally here in NORTH CAROLINA: We are locally owned and have a physical footprint in our community, we want to keep you from being taken advantaged by Storm Chasers.