New Image Custom Works

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About

We’re perfectionists. Plain and simple. With 15+ years of experience, we specialize in detailed, high-quality tile and grout work that speaks for itself. Every line matters, every cut is clean, and we don’t stop until it’s flawless. We also specialize in restoring tile others might rip out. If it can be saved, we’ll bring it back to life.

Overview

Current Top Pro

Hired 7 times

Serves Indian Trail, NC

Background checked

4 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Samsung Pay, Venmo, and Zelle.

Services offered

Door type(s)

Exterior door (e.g. front door, patio door)

Interior door (e.g. bedroom door, closet door)

Storm door

Opening mechanism

Basic door (swings open and shut)

French door (double door)

Sliding pocket door

Barn door

Door material

Wood

Metal

Glass

Mixed material (e.g. wood with windows)

Projects and media

53 photos

Projects and media

53 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

8 reviews

5

100%

4

0%

3

0%

2

0%

1

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Maddy H.

4 weeks ago

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Hired on Thumbtack

Not just saying this. Do not look any further… I had the worst Tile experience ever during my renovation. I tried to save money and if I had gone with an Emmanuel in the first place it would’ve been the same price or less and I would have had the most beautiful tile job ever. Instead, Emmanuel came in and saved the day… He’s a very hard-working, honest man and removed all of the grout/cleaned the floors and made the most botched tile job with holes, dirt and crumbling grout look like a tile genie arrived. I’m not being paid to say this I’m just grateful for Emmanuel’s knowledge hard work and fair pricing.

Details: Bathroom • Wall • Floor • Tub / Shower enclosure • Crumbling, stained, or missing grout • Porcelain

Tile Repair

Alice P.

Aug 19, 2025

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Hired on Thumbtack

These guys did a phenomenal job! Emanuel came out and gave a detailed estimate and was able to start on the same day. They answered all my questions and kept me informed with the process. They were very professional and worked hard to complete the project in a timely manner. I am very pleased with the outcome and will be using there services again!

Details: Bathroom • Floor • Crumbling, stained, or missing grout • Ceramic

Tile Repair

Steve M.

1 month ago

As soon as I posted a need for some bathroom restoration, they were the only contractors who replied immediately. Very professional and easy communication. From the pictures I posted, they provided an $ estimate. They did amazing work and did not charge anything over their estimate. Would definitely hire them again.

Sandra R.

Aug 15, 2025

I reached out to Edward at the beginning of the week, and by Friday, he was already cleaning my kitchen floor and shower. The team works incredibly well, and my kitchen looks absolutely amazing! Thank you so much!

Emily m.

Aug 8, 2025

I had New Image install one of my bathrooms in my home and I couldn't have asked for a better experience! The work quality and professionalism was very up to par and I was very pleased.

Credentials

Background Check

Emanuel Patrascu