FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is always upfront and transparent—no hidden fees. Each project is priced based on TV size, wall type, and whether you need wire concealment or add-ons like soundbars. I also offer package deals and discounts for multiple TVs in one visit. The goal is to provide 5-star quality service at a fair price.
- What is your typical process for working with a new customer?
I ask about the TV size, wall type, and wire preferences. Then I give a clear estimate, arrive on time, do the job cleanly, and walk the client through the setup to make sure they’re fully satisfied.
- What education and/or training do you have that relates to your work?
I hold a Master’s degree in engineering and I am also a certified specialist. My company has certificates that confirm professional training in home construction, structural design, load-bearing beams, and the specific requirements of working with different wall types. Combined with more than 4000 times of field experience, this ensures every installation is safe, precise, and built to last.