Sunshine Restoration Group

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Introduction

Quality of workmanship is only one aspect of our company. Our main focus is building relationships with our customers. Relationships are earned through good communication, follow up and exceeding expectations. I like meeting new people! The restoration industry provides opportunities to make a bad situation good again. Nobody wants to go through a catastrophe regardless of the magnitude. Providing guidance and clear communication is the foundation of a healthy experience. How time flies! It seems as if 2009 was yesterday and hard to believe 13 years have gone by but certainly looking forward to the years to come! My background is homebuilding (since 1983, yeah I know a long time right?). Which in my opinion gives me an advantage. Knowing how buildings are built is a key to understanding the correct approach of mitigating situations. Background. I was born and raised in Flint, MI and left the state after graduating from Michigan Tech. My post-school career took me to Florida's west coast before moving to North Carolina in 2001.

Overview

Hired 3 times

Serves Indian Trail, NC

Background checked

12 employees

16 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

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Facebook

Specialties

Mold services

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Reviews

5.0

4 reviews

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Pat F.

Jan 27, 2012

We have engaged Sunshine Restoration Group on two bathroom renovations (2009 and 2011). The first engagement was in 2009 and consisted of the rebuild of our downstairs bathroom. The bathroom had already been gutted due to a leak and subsequent mold buildup. The company that performed the demolition told me that the rebuild was beyond their current expertise at that time. They recommended Tim Crane from Sunshine Restoration Group and my wife and I have been very grateful ever since. The job they did in rebuilding our downstairs bathroom was amazing. We started with a serviceable bathroom and ended up with a bathroom you really wanted to show off. The professionalism and expertise is what really set Sunshine Restoration Group apart from other companies we have dealt with in the past. They really worked with us each step of the way and showed consideration of our time and of our home. Any questions or issues that arose were handled promptly and professionally. When we decided to renovate our master bathroom this past year there was no question that we wanted Sunshine Restoration Group to do the work. There was a definite advantage this time in having them in from the start. We met and discussed what we were looking for and during that discussion they offered ideas in design that is retrospect really had a huge and very positive impact on how the project came out. The quality of the people and the quality of the work is what really stands out. No one "likes" having people working in their house, especially on a big project. But our experience with Sunshine Restoration Group has been very positive and rewarding. You can trust them and trust them to do the job right. My house is older and this bathroom was, as my wife said, needed to be "nuked". Most mornings I still walk into this bathroom and do a bit of a double look to make sure I'm in the right place. The change and improvement is that significant. I will definitely look to engage Sunshine Restoration Group on our next major project.

Chris N.

May 31, 2016

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Hired on Thumbtack

Mold Inspection and Removal

Allison R.

Mar 4, 2013

We bought a home in an older historic neighborhood in October of 2012 and two weeks into owning our home we had our first insurance claim. Tim from Sunshine Restoration LLC was one of the first responders to the water damage we had, and I can genuinely say that the fiasco we underwent during that time was a blessing in disguise, as it led us to the team who is now our go-to for handyman work! Sunshine Restoration (Tim's) work is absolutely fantastic. Not only is he great at what he does, but he is honest in his work, and extremely reliable! Tim is also very timely, and whenever we have had him over to fix something he's been a pleasure to talk to. He's also been patient with me if I'm asking questions about what he's doing/fixing so I can learn myself. Tim has a network of folks who he readily refers to if he himself is unable to do the task. I am very pleased with the work of Sunshine Restoration and Tim, and will continue to use their services for the years to come.

Kathy F.

Jan 29, 2012

Tim Crane, from Sunshine Restoration Group, handled the moisture issues in my crawlspace quickly and professionally. He explained the options for repair and performed the service with minimal interruption to my household. And, my dogs loved him!

Credentials

Background Check

Timothy Crane

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Restoration contractors and insurance companies work closely together on pricing for emergency services and restoration costs, through regionalized pre-set rates. These pricing structures provide a benefit to the insured by eliminating potential price gouging.
What is your typical process for working with a new customer?
Educating our customers is key. We provide the knowledge so our customers can make an informed decisions.
What education and/or training do you have that relates to your work?
Our company has certified restoration technicians in various fields, including: water damage, sewage damage, fire, odor, mold remediation, and carpet/upholstery cleaning.