- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a variety of discounts for referrals. We also offer discounting on a second or third inspection if your first home choice does not work out for you. We want you to be completely happy!
- What is your typical process for working with a new customer?
We like to take the time to talk to all of our customers, throughly explain the inspection process, and set expectations about everything that we cover, as well as answer any questions/concerns that you might have.
- What education and/or training do you have that relates to your work?
We only work with certified home inspectors at HiTec. All of our inspectors have gone through vigorous training, passed in-class tests, had hours of on the job training and were then certified through the state by passing the NC Home Inspection exam.