MCR

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About

Thanks for visiting my page and hope to be your choice for IT support. If you see my reviews, I always try to go above and beyond to ensure your issue is fully resolved.

Overview

Hired 101 times

Background checked

1 employee

14 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Services offered

Computer issue

Slow computer performance

Virus or malware

System error or blue screen

Full computer diagnostic only

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

73 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Marcia L.

Apr 13, 2026

•

Hired on Thumbtack

Mel did a great job, took care of all my computer/printer issues for a very reasonable price.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Jackie P.

Oct 17, 2021

•

Hired on Thumbtack

Details: PC • Desktop • Slow computer performance • Remotely (phone or internet)

Computer Repair

Tina j.

Nov 12, 2021

•

Hired on Thumbtack

Mel is like a knight in shining armour! I had a computer issue that required immediate assistance and Mel was patient and diligent to help me out and get my system running again in no time... at a time when everyone else suggested a system reset and lose all data -- an oh, wait about 3-4 days to get the computer back in hand. I have to tell you, these 5-stsr ratings honestly aren't enough to represent the infinite number of stars Mel truly deserve! Mel is my go-to from now on...

Details: Commercial (Office) • Technology support • Computer • Remotely (phone or internet)

Network Support Services

Raymond B.

Oct 15, 2021

•

Hired on Thumbtack

I found Mel on Thumbtack, and I'm very happy with results. He is very knowledgable and professional. And, just as important, very patient and pleasant. It took awhile on the phone but problem was solved. His fee was lower than expected for the service. I'm pleased to now have a go-to guy when i have computer problems.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Michael T.

Jan 9, 2023

•

Hired on Thumbtack

MCR was the first to contact me about my problem. I was at work the time he messaged me but he said he will be available to help me late night even if it was 12am. He got straight to work while keeping small conversations. I mean this guy was checking into everything and he was moving fast with precision so I knew this guy was gonna fix my pc. So I tried my first attempt to play a game without crashing and it crashed so I called him back and connected him back to my computer and he went to work again. Finally he updated something’s i needed and BOOM I ran my pc for close to 2 hours and no crash. I was so happy that he found the problem to my solution and I’ll be recommending him to everyone + will return back to him if I encounter any problems.
Note: he even offered to meet so he can try to fix it in person if he couldn’t through remote view. He goes above and beyond to help his customers!

Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Melquiade Gonsalez