Anova Realty and Remodeling, LLC.

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Remodel reason

Work needed

Plumbing relocation

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About

Not just the same old contractor! I help you design and make the tough choices that are right for your home! We are also a realty company so we know what's best for equity! Most guys just take down the order and slap it up without asking the right questions or really doing what's best for the property and the client. We look at it from all angles and really build the dream! Bringing the client's vision or dream to fruition. The look of satisfaction on their faces when they see the progress and they start getting excited is priceless and you can watch the anxiety melt away!

Overview

Hired 7 times

8 employees

14 years in business

Business hours

This pro hasn't listed their business hours.

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Services offered

Work needed

Repair of existing bathroom tiles or flooring material

Repair of existing bathroom cabinetry or fixtures

Install bathroom tiles or flooring

Install bathroom cabinets or fixtures

Remodel reason

Update style

Accessibility / ADA upgrade

Expand the bathroom

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for work quality, and professionalism.

3.7

3 reviews

67%

33%

Adam G.

Feb 12, 2017

We needed to replace our water heater on an emergency basis, and Matthew from Anova Remodeling was able to come in and get us a new tankless system quickly (bringing the crew together even quicker than he had initially estimated). He took personal interest in our situation, and we were very pleased with the team he brought in to do the work.

Rhonda H.

Jun 28, 2017

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Hired on Thumbtack

So far I have been very pleased with the work quality and attention to detail. I recommended them to my neighbors who also had a screened in porch built. Thank you so much Matt for exceeding my expectations so far. One week to go for completion!

General Contracting

Shawn M.

Feb 17, 2018

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Hired on Thumbtack

Although we had lower bids from other contractors, we decided to hire Matt and Anova Remodeling for our kitchen renovation. We liked Matt and thought that he and his company were the right team for our job. We couldn’t have been more wrong. Our “4 to 6 week” kitchen renovation started on September 13, 2017 and took five months to finish. Matt talks a good game. He will tell you about his “team” and how they are “ready to go”, but right from the start it was obvious that he subcontracts the work to others and on several occasions, those subcontractors have never worked with him before (we went through two plumbers and two punch-list contractors). Case in point, the plumber that he initially sent had never worked with him prior to our job. He started his part of the project and left after two days, never to return. I had to ask Matt repeatedly what was going on as it was holding up other work. Days lead to weeks which lead to months. “4 to 6 weeks” came and went and we were still without a kitchen of any kind. We were unable to have guests for Thanksgiving as well as Christmas as we were living in a demolition site with a half-completed kitchen. The same pile of construction debris sat in our dining room for 4 months and only got removed when it was finally time to do the floors. I mentioned to Matt several times that we didn’t feel like a priority, to which he “assured” me we were, but work was still not being done. Matt made excuses over and over again, still blaming the plumber for setting the project back, but the fact is, Matt NEVER did anything to rectify the situation or speed the project along. He rarely if ever checks in on the work being done (but will always be there when it’s time to collect a check). More often than not, I was the one checking the work of the subcontractors and communicating directly with them about what was done, needed to be done, or fixed. We were told repeatedly by Matt and the flooring company that he subcontracted to that our wood floors could be matched instead of replaced (which still cost us $4000 to do). However, when the floors were put down, they did not match. When I complained to Matt he told us that it would cost an additional $2000 to fix. After much pushback on our part, the flooring company agreed to split the additional $2000 cost with us, but after months and months of setbacks, excuses and disappointment, we really felt like more SHOULD have been done to rectify this situation and why we were on the hook for THEIR incompetence is beyond us. I do appreciate the work done by Luke (cabinets), Mike (gas) and Jason (electric), but cannot recommend Matt or Anova Remodeling AT ALL. Our project was poorly managed and communication was abysmal from beginning to end (something Matt himself acknowledged MANY times but still seemed incapable or unwilling to resolve). Our experience was terrible and EXTREMELY disappointing, especially for what we spent on this renovation.

Kitchen Remodel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I'll preface by saying this straight forward: we're in the business to make a living. As passionate as I am about my projects, that is the bottom line at the end of the day. That being said, i abhor other contractors that attempt to gouge homeowners. My margins are less than other contractors simply because I believe it to be a better quality way to conduct business, but to also get more business. I don't have to worry about trying to make crazy amounts of money on one job because I know there's another one right after it. Two slightly smaller slices of pie is better than no pie at all.
What is your typical process for working with a new customer?
We start with the Initial Consultation which, depending on the project, can take anywhere from 30mins to a couple of hours. This is not only to see the project, but to also make sure our personalities work well together, too. Nobody is going to do business with someone they don't like! Then, we get to Planning and maybe a couple of quotes. Once a direction is agreed upon, the client will look over the Scope of Work and see if it requires any modifications and this is where they ask all of their questions. Then we agree upon terms and start the show!
What education and/or training do you have that relates to your work?
I've been construction design/sales/installation for over a decade. Having been an apprentice to 2 different general contractors and one Master Carpenter from Greenwich, CT has not only given me the know-how to build your project, but also the insight to make your project original. I strive to make every project have at least one small aspect of YOU in it. That is to say that you changed a generic project just slightly so that it's something you love and not just live with.