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William Hale

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About
The customer is first while doing the project. We are dependable , honest, fair pricing. Our Character, we value very much. Our standards are high and customer service is a top priority during project.
Overview

Hired 34 times

Serves Leicester, NC

Background checked

1 employee

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Services offered
Work needed
Building height

Single-level

Two-story

New roof type

Asphalt shingles

Metal

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

33 reviews

5

100%

4

0%

3

0%

2

0%

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Read reviews that mention:

pro avatar
Wayne S.

Jan 5, 2026

•

Hired on Thumbtack

Highly Recommend William Hale of WH Services for Roofing in Western North Carolina! ⭐⭐⭐⭐⭐ After searching for over a year and getting quotes from countless roofers (friends' recommendations, billboards, online searches), I knew my aging asphalt shingle roof was on its last legs. Then Hurricane Helene hit and finished it off. Many contractors could have done a satisfactory job, but I held out for the right one—the person who truly felt like the best fit for my home. That's when I turned to Thumbtack (I've also had great luck with Nextdoor for local pros). Three roofers reached out, and two provided written quotes. I chose William Hale, owner of WH Services. His quote wasn't the cheapest or the most expensive—it was fair and reasonable. What sold me wasn't a hard sell (William never pushed); it was his genuine character. He has an outstanding personality, answered every question thoroughly and honestly, and offered local references from recent jobs. Unlike most others—who were just sales reps—William shared that he'd be up on the roof himself, hands-on with the work. He gave a clear verbal quote, promised a formal one by email... and then, as he walked to his truck, did something no other roofer even mentioned: He turned back and said, "There's one spot that might leak before we can replace the roof—I'm going to tarp it right now to protect your home." That unexpected act of kindness sealed it. William got the job. Throughout the entire replacement process, his communication was flawless—keeping us updated every step of the way. The workmanship was superb: clean, professional, and built to last. If you're in western North Carolina and need a roof replacement (especially after the storms we've all endured), my wife and I wholeheartedly recommend William Hale of WH Services. He's not just a roofer—he's someone you can trust completely. Feel free to reach out to him directly at 828 707 1154—tell him we sent you!

Details: Full roof replacement • Roof lifespan is over • One story • 1,000 - 2,000 sq ft • 10 - 20 years old • Asphalt shingles • Home

Roof Installation or Replacement
pro avatar
Ivy T.

Nov 8, 2025

•

Hired on Thumbtack

I cannot say enough good things about working with William Hale. From the first meeting, William went over and above to explain issues and possible solutions/options for my metal roof. He was true to his stated schedule and fees and kept me informed of any changes. I could not be happier with my new roof. The service, attention to detail, workmanship and overall dealings with him was a pleasure, and I would confidently recommend him.

Details: Entire portions of roof need to be repaired • Single-level building • Metal • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
pro avatar
Allen H.

Aug 30, 2025

•

Hired on Thumbtack

I had the chimney and vent of an old furnace removed and the roof patched over. William showed up, gave a really fair quote imo, and got the job done in a few hours. It looks great!

Details: Entire portions of roof need to be repaired • Single-level building • 21 - 30 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
pro avatar
Gary B.

Mar 11, 2025

•

Hired on Thumbtack

William got here when he said he would, examined the whole roof and fixed any problems he found. He showed me pictures of problem areas and how he corrected them. And his fee was very reasonable. Definitely will recommend him for the roofing job and will call him for any future roofing.

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
pro avatar
Kelley i.

Jan 17, 2025

•

Hired on Thumbtack

Solid advice. William arrived and made assessments for our roof/gutter repair. Seemed honest and pricing was fair. Would use again!

Details: Re-attach fallen or detached gutters • Aluminum • 1-25 feet • Two-story building

Gutter Repair
Credentials
Background Check

William Hale

FAQs

  • What is your typical process for working with a new customer?

    Being very thorough with each step of the process and sometimes we refer to them as “phases”.

  • What questions should customers think through before talking to professionals about their project?

    They need to consider if they can trust the pro that is doing the job that is needed.

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