FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the property, condition of the home, and the type of cleaning requested. We offer customized cleaning packages to fit different needs and budgets. New customers may qualify for promotional discounts, and we always provide transparent pricing with no hidden fees.
- What is your typical process for working with a new customer?
We start by learning about the customer’s cleaning needs, property size, and goals. Then we recommend the best package, whether it’s standard cleaning, deep cleaning, move-in/move-out service, Airbnb turnover, or a personalized package. Once scheduled, our team arrives fully equipped and completes the cleaning with attention to detail and professionalism.
- What education and/or training do you have that relates to your work?
Our team is trained in residential cleaning, sanitizing practices, floor care, and move-in/move-out cleaning procedures. We also stay updated on proper cleaning techniques, customer service, and the safe use of eco-conscious products that are safe for children and pets.