FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no hidden fees or surprises. Because every excavation and site prep project is unique, we provide free, customized estimates after reviewing your specific needs. The price we quote is the price you pay for the agreed-upon work.
- What is your typical process for working with a new customer?
Our process is designed to be as easy and stress-free as possible for you. It starts with a simple phone call or message to discuss your project. From there, we typically schedule a free on-site visit so we can see the property and provide an accurate, no-surprises estimate. Once you give us the green light, we get you on the schedule. On work day, our crew arrives ready to go, keeps you updated on our progress, and finishes with a final walkthrough to make sure the site is prepped perfectly for your next steps.
- What education and/or training do you have that relates to your work?
My most valuable training comes from over [Number] years of hands-on experience in the dirt world. I’ve spent thousands of hours operating heavy machinery, studying soil behavior, and managing complex site prep projects from the ground up. In addition to extensive field experience, our team stays completely up-to-date with OSHA safety standards and local building codes to ensure every job is done safely, legally, and correctly.