This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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Clean Freaks has an amazing team. Kyleigh (the owner) gave me a free estimate within 10 minutes of messaging her. She was at my house the following day, and did an exceptional job. Her pricing is great, and I came back home to a beautiful home that smelled so clean. Just like she advertised. She left new sponges in replace of my old sponges, as well. She is awesome, she is now my full time cleaner and comes every week.Dec 7, 2019Clean Freaks's reply
Thank you, Stefanie. Your home is absolutely beautiful, and it is a joy cleaning it. I will see you next week! 😊
She came in with a positive genuine smile. Even though the house had not been cleaned in a while due to illness. She left and the house sparkled. Will definitely use her again.Dec 7, 2019Clean Freaks's reply
Thank you, Johnny! You and your wife are absolutely wonderful. It was our pleasure. We had a great time, and look forward to the next.
Kai went straight to work on cleaning my house. A very sweet and personable young lady. Everything sparkled when she left and I will have her back as neededDec 13, 2019Clean Freaks's reply
Thank you so much, Ruth! Although .. your home was already pretty spotless! I had a wonderful time, I am looking forward to the next. Happy Holidays to you and your husband!
I had a wonderful experience last week with Clean Freaks, I get house keepers a lot because I have multiple rental properties and just can’t keep up with them myself, and let me tell you Kyleigh did much better than anyone I’ve ever hired before. She’s professional, she’s on time, and she cares about what she’s doing and is not lazy like all these other “professionals” I’ve hired before. Give her a try! You I promise you will not regret it! I added a picture of when I moved out of my apartment and hired her just so you can see how detailed and clean it was!!Dec 10, 2019Clean Freaks's reply
Thank you so much, Hannah! This means so much to our team. I had a great time, and I am so glad to now call you a friend and a client. I’m happy I could help you. See you soon!
Kai did a terrific job cleaning our home. Our floors have never been so clean! Looking forward to having her come back.Dec 10, 2019Clean Freaks's reply
Thank you, Beth! I absolutely loved cleaning your beautiful home, and hanging out with the pup. It was a pleasure. I look forward to seeing you again soon.
- What should the customer know about your pricing (e.g., discounts, fees)?I offer a discount for reoccurring jobs, as well as for when you refer a friend. I offer 20% off your price after first clean for reoccurring jobs, and 25% off when you refer a friend!
- What is your typical process for working with a new customer?When I have a new client, I always talk with them about exactly what they need done and make sure there is nothing special that they need/want done. I proceed to type up their documents that include their estimate, what their clean includes, extras they can add, as well as a couple things to know about Clean Freaks. I send those documents to them, along with my personal information.
- What education and/or training do you have that relates to your work?I have been professionally trained twice, by different people and different systems. I personally have been cleaning houses for a little over 2 years now, and I love it.