Current Top Pro
Hired 50 times
11 years in business
Cash, Check, Paypal, Venmo
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Tile Installation and Replacement - Durham 2019
Photos and Videos
Sink or Faucet Repair
I'm new to Thumbtack, but this experience with Dan and his team at Maintenance Pros was an excellent start. Dan was extremely responsive, and I can't thank him enough for being flexible with my work schedule. I had a faucet that was leaking all over my kitchen, and he offered the fastest arrival time of anyone I was able to contact on Thumbtack. He was also transparent with his diagnosis and gave a clear explanation of what he was doing when troubleshooting, and why he was doing it, which was incredible. After going through a few options (repairing vs replacing the existing faucet, and what kind of faucet to replace it with) I felt most comfortable to replace the faucet entirely. After I chose to buy the faucet myself, he made sure that it was installed the next day and also followed up to make sure I was happy with the installation a few days later. The quality of their work is an incredible value, and I encourage anyone in need of their services to call them first -- I know I will!Dec 4, 2019Verified
Sink or Faucet Repair
Dan was professional. He advised against a more costly repair which I appreciated.Oct 23, 2019Verified
Garbage Disposal Installation
Dan and his team were able to help me with a garbage disposal and cabinet repair issue in no time! Quick response and very professional! I am throughly satisfied!Nov 16, 2019Verified
Dan and his crew repaired a number of issues discovered during an inspection of my house. He diagnosed the problems and was able to resolve them. He was professional, prompt, and work in the house while I was at work. I will happily us him again.Dec 16, 2019Verified
We could not be happier with the quality of work, dependability, and professionalism! Along with a very fair price, Maintenance Pros really cared about their work, which showed in the finished product. Simply put, look no further for all kinds of home repairs because Dan is the man!Dec 5, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?my prices are fair and competitive. I will not be the cheapest, nor do I try to be. the finished product will reflect the skillset.
- What is your typical process for working with a new customer?make contact with the customer, set up a time to come by for a free in home consultation, and provide them a business card. when/if they decide to choose us, we collect a deposit, which reserves the date selected. (most of the time we are booked a month out) We discuss full scope of work before project starts. any changes are discussed and agreed upon prior to start. surprises arise when doing certain jobs, but we don't want one of the surprises to be the balance due at completion.
- What education and/or training do you have that relates to your work?I have extensive on the job training. I've been mentored by people who are leaders in thier trade. several have had 30+ yrs experience.