FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size, condition, and type of furniture or carpet. No hidden fees. We occasionally offer first-time or seasonal discounts. Travel fees may apply for long-distance locations, and optional add-ons (pet hair removal, fast drying) are priced separately.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your needs, then provide an upfront estimate. After scheduling, we arrive on time, inspect the items on-site, confirm the final price, and perform a deep eco-friendly cleaning using professional equipment. Simple, fast, no stress.
- What education and/or training do you have that relates to your work?
We have over 6 years of hands-on professional experience in upholstery and carpet cleaning. Our team is trained in hot water extraction, fabric identification, stain treatment, and safe use of eco-friendly cleaning solutions for homes with kids and pets.