Stay Fresh Cleaning Services
Stay Fresh Cleaning Services

Stay Fresh Cleaning Services

Offers remote services
Offers remote services
$95
starting cost


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Responds in about 50 min

Introduction: Family-owned business established in 2016. Being fully insured, we provide commercial, residential and carpet cleaning services. We currently clean Sodexo in Jacksonville. Family Medicine Clinic, Edward Jones and ReBUILD NC in Beaufort. Crystal Coast Country Club in Pine Knoll Shores. G&L Materials Warehouse, Coastal Dentistry, Morehead City Treatment Center, Carteret Smart Start and Friendly's Medical transportation in Morehead City, NC.
Overview

Hired 33 times

Serves Morehead City, NC

Background checked

6 employees

5 years in business

Payment methods

Cash, Check, Credit card, PayPal, Square cash app

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

151 photos

Specialties
Extra services

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Pets

Cleaning type

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

30 reviews

5
90%
4
7%
3
3%
2
0%
1
0%

Read reviews that mention:


Brisa E.

House Cleaning

I am a property manager that was looking for a permanent contracted cleaner and Stay Fresh has been professional, fair, and good so far. Looking forward to continued business with them for my apartment complex.
Aug 31, 2021
·
Verified
Morgan T.

Carpet Cleaning

They did an OUTSTANDING job! I wish I had a before picture to show off the great work they do! I will highly recommend them to anyone that needs carpets cleaned! They look brand new! Great service all around. Very personable as well!
Stay Fresh Cleaning Services's reply
Thank you very much ! It was a pleasure doing business. =)
Sep 1, 2020
·
Verified
Elizabeth T.

House Cleaning

This was my first time using this cleaning service. They were very responsive and worked with me easily to schedule a move-out clean. They did a really good job in most parts of my house, however they broke a blind in the master and didn’t tell me and left one of the bathrooms undone. The shower and sinks were halfway done like they ran out of time or something. The house was really dusty because it had been sitting empty for a while and they wanted to charge me $200 more (after they already started) or the rest of the house would get less attention. They complained about the state of the house and how dusty the blinds were. I asked about the blinds, fans, and baseboards before scheduling and told them it was really dusty and had been sitting. They said all of the blinds and windows were included at that time and not to worry. I felt charging $200 more, after paying $350, was too much for a small, empty house to be cleaned. I didn’t expect perfection and told them just to do the best they could with the blinds. They were not the priority. I didn’t pay the $200 more so I guess that’s why the master bathroom was not finished. The parts they finished were done well but I was not happy about the broken blind and halfway done bathroom. They could have told me about the blind and I would not have been upset, but not saying anything really bothered me. If they had to cut out something because they were running out of time, the master bathroom is not the place to do it. Because of that, I would not use them again.
Stay Fresh Cleaning Services's reply
Dear Elizabeth, We apologize for any inconvenience. We recently hired personnel for the company and clearly, they don’t perform the same way we, the owners, would do the job. You can see that previous reviews have been excellent of our work. We are actually glad you brought these points to our attention because it lets us know where we need to make changes and improvements with the cleaning crew. Please be assured, we would never leave a job partially done. The cleaning fee is mentioned on our profile and was only reiterated based on the information provided by the crew who were physically there. We’re used to taking 8+ hours on a job site to ensure a job is as we would like it done for ourselves. It is apparent that not everyone has the same work ethic as we would. We truly apologize and will take your commentary into consideration going forward.
Feb 14, 2021
·
Verified
MaryAnna J.

House Cleaning

This couple is so friendly and accommodating. They did a magnificent job cleaning and it was stress and hassle-free. This was the easiest thing I have scheduled since rebuilding from the hurricane. Highly recommend Stay Fresh Cleaning.
Stay Fresh Cleaning Services's reply
Thank you MaryAnna. Life can bring on a lot of stressful moments but getting your home cleaned shouldn’t be one of them. It’s a pleasure doing business with you; looking forward to working together!
Jul 21, 2019
·
Verified
Sabrina S.

House Cleaning

Stay Fresh Cleaning Services did a great job!
Sep 1, 2021
·
Verified
Credentials
Background Check

Jose Vega

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Prices may vary depending on the job need. THERE WILL BE A FEE OF $100-$200 FOR THOSE HOMES THAT NEED TO GET MORE CLEANING DONE OR ARE VERY DIRTY However, we will ensure each job is done to the customer's need, budget and satisfaction.

  • What is your typical process for working with a new customer?

    We get in contact, look at the property, and talk costs and need. Each customer is different so we adapt to their need.

  • What education and/or training do you have that relates to your work?

    We have cleaned places of worship on a recurring basis for years. We have also taken part in cleaning of local dental offices and police station in Massachusetts. We have also provided car detailing services to many. We have also taken courses in safety to ensure that our actions and supply usage during each project is safe not only for us but for the customer as well.

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