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Very professional. Highly recommend. We have used this company for two projects in our home and have been extremely pleased. Troy is extremely engaged and is very responsive, constantly communicating updates during projects. Crews were professional and did excellent work. We will certainly used TKL Construction in the future.Dec 30, 2018
Troy from TKL has been a joy to work with. He keeps to his schedule and when things don't go according to plan, he is communicative and upfront about the work progress. With any construction or renovation project, there will inevitably be unforeseen challenges that occur, and Troy is able to factually and effectively communicate all the steps to resolution and even brainstorm solutions. I have thoroughly enjoyed working with Troy and would highly recommend him.Dec 28, 2018
All correspondence and interactions with TKL were extremely professional. I always knew where the project stood, and was confident that quality work was being done at an economical price. If I ever needed an update, Troy was on the ball.Oct 19, 2018
My experience with Troy was amazing from start to finish. I hired him to add an in-law suite and a sun room onto my existing home; overall 1100 additional square feet. He gave a very competitive quote and I was impressed with his professionalism. He completed the project in 4 months and even threw in a few upgraded features. He communicated about the project and stayed on top of everything from start to finish. This ended up being a very pleasant and easy process to undergo. I was so impressed, that I encouraged my mom to hire him for some pre sale items that needed to be completed on her home. They were able to get everything done for her in two weeks (before closing). I would recommend Troy to anyone for any size project!Oct 18, 2018
General ContractingJan 23, 2019VerifiedTKL Construction Inc's reply
Thanks for the opportunity to be of service. All the best.
License Type: General Building Contractor (NC)
- What is your typical process for working with a new customer?I like to meet with a client with a site visit to go over what they are thinking. I will then come up with an estimate and if it the potential client would like to move forward we can either go to contract or I may schedule a follow up visit with our sub contractors to refine the bid. Once we are at the contract stage, we will sit down to discuss any open options such as cabinet selection, flooring options, paint colors, etc.
- What education and/or training do you have that relates to your work?I passed the NASCLA contractors exam which allows me to be the qualifier for TKL to be be a licensed NC General Contractor (license #80653). I am personally a NC licensed Insurance Adjuster which gives me additional knowledge in helping homeowners with an insurance loss. And I am also a Certified Lead Renovator for working on homes prior to 1978 that may have lead issues.
- How did you get started doing this type of work?I began in Florida working for a rather large emergency response company focused on fire/water and smoke mitigation. It was through that business that I became convinced that communication is key and learned much about the construction industry. Over the years I became very experienced in the business to the point that running my own company became kind of natural. I co-owned a construction company for a number of years before passing the NASCLA contractors exam so I could license my own construction company and TKL was started.