FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
AirWatt focuses on straightforward pricing and giving customers options before work begins. We offer HVAC service, repairs, system replacement, and home-energy services, with discounts available on select equipment and services throughout the year. We also offer free energy consultations for new customers so homeowners can learn where their home may be wasting energy and what improvements could make the biggest difference. These should make the profile feel more like “professional diagnostic company” than just another HVAC contractor, which fits AirWatt really well.
- What is your typical process for working with a new customer?
I start by listening to what the customer is experiencing and what they want to accomplish. Then I inspect and test the system rather than guessing. Depending on the job, that may include temperatures, airflow, static pressure, electrical readings, equipment condition, ductwork, and energy-related issues. Afterward, I explain what I found and provide clear options before any major work is performed.
- What education and/or training do you have that relates to your work?
My background includes extensive hands-on experience with HVAC, refrigeration, appliance repair, electrical troubleshooting, controls, airflow testing, generators, and mechanical systems. I have also completed manufacturer and technical training involving electrical controls, power systems, commissioning, safety, and advanced troubleshooting. I continually study new HVAC and home-performance technology so I can provide customers with better solutions.