Coastal Carolina Appliance Repair

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Introduction

Trustworthy, reliable, knowledgeable of all appliances ( all brands) finished number 5 in the nation as a Samsung tech but I am certified in all brands 10 plus years experience. I am owner and operator for Coastal Carolina Appliance Repair in Oak Island and surrounding areas. Quick response and some same day fixes if parts are available. We only use certified manufacturers parts. Fully insured and licensed. Looking forward to serving the area with 5 star service. Normal operating hours are Monday - Friday 8am-5pm weekend and emergency services available. We charge a$90 diagnostic fee. Will wave the fee if hired and charge for part and $160 labor.

Overview

Hired 406 times

Background checked

1 employee

3 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

153 reviews

5

93%

4

2%

3

0%

2

0%

1

5%

Read reviews that mention:

Louise C.

Mar 18, 2024

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Hired on Thumbtack

Details: Refrigerator • Kenmore • Residential

Appliance Repair or Maintenance

Joe C.

Nov 3, 2023

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Hired on Thumbtack

Mack was great, the best appliance (Kenmore Washer) repair person I have ever worked with. Showed up on time, diagnosed the problem quickly and explained it thoroughly. It required a part and he came back early the next day and installed it.

Details: Washer or dryer • Kenmore • Residential

Appliance Repair or Maintenance

Linda L.

Oct 18, 2023

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Hired on Thumbtack

Mack helped me from the beginning of a major appliance installation that had many different players. He double and triple-checked that the measurements were correct and assured me that the appliances would work in my predefined space. He and his partner Jeff did a great job with the installation and I love the new look!

Details: Oven / stove • Microwave oven • Electricity

Appliance Installation

Gladys C.

Jun 5, 2024

·

Hired on Thumbtack

Details: Refrigerator • Samsung • Residential

Appliance Repair or Maintenance

Cassandra K.

May 29, 2024

·

Hired on Thumbtack

My refrigerator had a leak and it was repaired within one day. The issue and work that was being done was expertly explained. Will definitely use again for appliance repairs.

Details: Refrigerator • Kenmore • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Lonnie Russell Jr

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge $80 to come out and diagnose the issue, if it's a simple fix then that is all that is charged. If a part is needed then I wave the diagnostics fee and charge for the part and $160 labor.
What is your typical process for working with a new customer?
listen to the customers issue and diagnose then thoroughly explain the issue to the customer and fix the issue.
What education and/or training do you have that relates to your work?
Samsung certified training and Asurion certified training on all appliances and brands.