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About
My name is Ramel Oates from Kept Up Cleaning my mission is to service all my customers with 100% customer service an integrity to do the job the right way all the time
Overview
Hired 97 times
Background checked
2 employees
8 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
2021
Services offered
Cleaning method
Steam cleaning
Dry cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
44 reviews
5
95%
4
5%
3
0%
2
0%
1
0%
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Read reviews that mention:
Steven L.
Oct 28, 2021
•
Hired on Thumbtack
Awesome! Needed my carpetscleaned and the entire house cleaned up. Ramel and Sharon did a great job! Will be using them for biweekly service going forward!
Details: 3 bedrooms • 2 bathrooms • Standard cleaning • Fridge cleaning • Oven cleaning • Laundry • No pets in home • Once a month
House Cleaning
Kari R.
Dec 20, 2021
•
Hired on Thumbtack
Ramel was very professional and explained the process that my carpet needed. We walked through before and after to make sure I was happy. He was able to remove stains from my Yorkie puppies and leave the carpet smelling great! I would call Ramel anytime for carpetcleaning.
Details: Apartment / condo • 2 rooms • Pet stains • 1 flight • As recommended by the pro • I have pets at home • No smokers in home
Carpet Cleaning
Latoyia S.
Aug 2, 2021
•
Hired on Thumbtack
Kept Up Cleaning is all you need an more. They really took care of us. They where professional, polite/courteous, patient, and on time; even when I wasn't(I apologize). Ramel consultation responds was quick, right after I submitted he responded; by the time I found Ramel, and his services on Thumb Tack I was already skeptical due to other services an out of time; feeling I wouldn't have my brother's carpetclean before he came home, and back to normal. Ramel quickly changed that🥰. He made time for us w/in his busy schedule to come out the next following day to steam clean, spot clean, and deodorize the four rooms we needed done in no time. Thanks Ramel!! You are part of the family now baby, and I appreciate everything. I will be in touch again for my own carpets being clean, and for more of your other services you have in vent cleaning, and pressure watching. Thank you!
Fyi my brother's house is an hour away from his location, and he came through for us. Yes! They travels to you as well, and he has his own water, so there's no necessary hook up needed, or worries bout having to pay for the service he provide, and a new water bill service charge on your bill. I highly recommend Kept Up Cleaning. 5🌟's is not enough for what he did for us. Contact #(336)253-6512. Thank you again.
Details: One-story house • 4 rooms • Drink stains • Food stains • Pet stains • No stairs • Steam cleaning • I don't have pets at home • Smokers in home
Carpet Cleaning
Jalisia D.
Feb 16, 2021
•
Hired on Thumbtack
Ramel was very responsive, prompt and did a great job on my whole home carpetcleaning. We have already recommended him to others and will definitely use him again when we need a refresh.
Details: Two-story house • 6 rooms • Food stains • Drink stains • 1 flight • As recommended by the pro • I have pets at home • No smokers in home
Carpet Cleaning
Sandra t.
Sep 12, 2021
•
Hired on Thumbtack
Did a very good job cleaning the carpet. Was punctual and professional. I would highly recommend kept up leaning, and will use in future endeavors.
Details: Apartment / condo • 2 rooms • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home
Carpet Cleaning
Credentials
Background Check
Ramel Oates
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Offering a 74.99 special
What is your typical process for working with a new customer?
Listening an understanding the customer need an 100% customer service an satisfaction
What education and/or training do you have that relates to your work?