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Hired 104 times
32 years in business
(Eastern Time Zone)
Mon - Fri
8:00 a.m. to 4:00 p.m.
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Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
Double hung (slides up and down),
Sliding (slides sideways),
Fixed / picture (does not open),
Casement (pushes open on a hinge),
Arched or Elliptical,
I hired Window & Door Specialties of South Charlotte in the Spring of 2016. Stephen initially was great to work with. I will fault them on communicating and follow up! I have an arch window that they have not fixed and installed a trim piece to my satisfaction. I expect after over six months my issues to be resolved. I paid for my windows and now I have to literally beg for an update of resolution to my issue. I am currently in the process of filing in Small Claims Court to force a resolution!Oct 15, 2016VerifiedWindow & Door Specialties of South Charlotte's reply
I am very sorry you feel this way about us. We pride ourselves in customer service and satisfaction. We have served over 250 thumbtack customers with zero complaints. We also spent over $400 replacing that trim piece 2 different times. We have done it to the best of our ability in a very unique situation. Not 1 supplier of arched window trim within 100 miles has what you are looking for. It just doesn't exist. Again, we are sorry you feel this way.
Had a Garden window installed. All went well. Great Job Thanks to Drew !!!!.Jul 15, 2016Verified
Skylight Installation or Repair
Great price for Windows! They look great and installation and cleanup was excellent.May 26, 2017VerifiedWindow & Door Specialties of South Charlotte's reply
Steve and his crew replaced three doors for us and it could not have gone better. His insight and thoughts on design were helpful and the install was quick, clean and professional. Will be replacing our windows this fall and they absolutely earned the work.Sep 4, 2015
Installers did an excellent job, we are very pleasedJun 30, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Most double pane, low E, with grids, glass replacement runs around $150-$175. Our quality, vinyl, double hung windows are approximately $275-$400 installed - per window.
- What is your typical process for working with a new customer?We try to give you a ballpark price if possible up front, but we really like to go to your home and see what you are trying to do, and help consult and guide you. We will help keep you on budget, and really fit you with the correct products for your home.
- What education and/or training do you have that relates to your work?We attend almost every regional seminar and trade shows to find out what is new out there. Also to find out, why is it better? We are doing the homework for you! Our installers are OSHA certified and very experienced.