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Working with Shawna has been such a pleasure! She is so genuine and caring, but also very professional and prompt in her communication style. Footprints Floors is lucky to have Shawna on their team.Sep 16, 2019
On time, very thorough estimate, excellent workmanship and Shawna's communication from start to finish was really helpful and appreciated. We were informed every step of the way. I will definitely be referring Footprints Floors to family, friends and neighbors.Sep 17, 2019
Shawna is extremely professional and was a treat to work with! I would recommend her and Footprints Floors of Raleigh to anyone who asked.Sep 17, 2019
Shawna is a honest, trustworthy and a great communicator. Shawna truly cares about giving the customer a great experience.Sep 17, 2019
The level of professionalism and detail in their work inspires me to recommend their services to others. They were also very personable and customer focused. They listened to my requests and provided exactly what I needed!Sep 10, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?-Footprints Floors offers financing to their customers. -Footprints Floors has a unique business model for hardwood flooring in Raleigh. It is one that eliminates most of the overhead of other hardwood floor providers. We can offer many select flooring options at our cost to you. It is possible, simply because we do not have extra expenses to factor into your purchase price. -Commitment to value and honest business practices compel Footprints Floors to provide the best prices and service in the flooring industry. We invite you to compare our products, quality, and service to anyone else. We think you will be surprised at the Footprints Floors difference.
- What is your typical process for working with a new customer?We like to meet the customer at their property to measure and discuss the best flooring choices. We will send an estimate to the customer quickly and competitively.
- What types of customers have you worked with?Install, sand and finish new hardwood and all existing hardwood. Stain new floors and old floors to match. Install new or refinish treads and risers on stairs. Install new tile or vinyl floors. Natural stone and tile installation. Move furniture, appliances and plumbing. Remove/dispose of existing floor. Remove/return baseboards and furniture.