FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Poof pricing is straightforward and based on the size of the job and the services needed. We are not offering discounts at this time, but we provide clear quotes upfront with no surprise fees. Any additional services will always be discussed and approved before work begins.
- What is your typical process for working with a new customer?
Poof starts by learning about your space, your needs, and what a great experience looks like to you. From there, we confirm the details, arrive ready to work, and bring a great clean with positive energy every time. At Poof, our goal is to build lasting relationships with every customer, whether you are a new client or a familiar face.
- What education and/or training do you have that relates to your work?
Poof team brings over 10 years of professional cleaning experience and practical home maintenance knowledge. Along with providing a thorough clean, we can handle minor repairs within our skill set, such as tightening toilet seats, fixing squeaky doors, assembling furniture, and taking care of other small household tasks.