FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please note our starting investments: • Balloon decor begins at $1,500 • Full-service event design begins at $5,000
- What is your typical process for working with a new customer?
At Charlessia Designs, we're committed to delivering a seamless and memorable event experience from start to finish. Our meticulous process ensures that every detail is taken care of, allowing you to enjoy your celebration to the fullest. Consultation & Budget Discussion: Within just 2 hours of your contact, we'll arrange a consultation and budget discussion. We believe in swift action to get your event plans in motion. Thorough Review & Research: For projects big or small, we dedicate 3-5 days to meticulously review and research your event details. This ensures that every aspect is thoughtfully considered and aligned with your vision. Crafting Your Proposal: After thorough research, we compose a comprehensive proposal tailored to your event. This proposal outlines our creative approach, decor concepts, and services we'll provide. Simplified Paperwork: Once you're delighted with the proposal, we'll send you a client contract and invoice. Our aim is to streamline the paperwork, making the process efficient and stress-free. Securing Your Date: Upon your approval, we require a deposit to secure your event date. This step solidifies our commitment to bringing your vision to life. Countdown to Your Event: Two weeks prior to your event, we'll send you an email as a friendly reminder. It's our way of ensuring that everything is on track for the big day. Final Confirmations: Two days before your event, we'll personally contact you to confirm any last minute details. It's our way of providing peace of mind and making sure everything is in place. Exquisite Service: On the day of your event, our dedicated team arrives to provide our exceptional services, creating an atmosphere that exceeds your expectations. Seamless Payment: one week before your event, we accept payment in a hassle-free manner. Our aim is to ensure your event journey concludes with satisfaction. Post-Event Care: If needed, we'll handle the pickup of items post-event, completing the experience with the same care we began it with. At Charlessia Designs, we're not just planners – we're your event partners, dedicated to crafting a journey that's as delightful as the celebration itself. Let's transform your event vision into reality, step by step.
- What education and/or training do you have that relates to your work?
The creative force behind Charlessia Designs. A self-taught artist and driven by a natural instinct for creativity, I've embarked on a journey to turn dreams into reality. My path was not traditional; I didn't follow a well-worn road. Instead, I let my curiosity and passion guide me. Self-taught and fueled by a deep love for the art of celebration, I've honed my skills through countless hours of exploration, experimentation, and unwavering dedication.