FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Here is what you can expect regarding my pricing:Flexible Billing: I offer both transparent hourly rates and fixed flat-rate options depending on the project.No Hidden Fees: Every project receives a clear, upfront estimate covering time and materials.Special Savings: I offer a 10% discount on services to help you maximize your budget.Fully Insured: Your property is fully protected by comprehensive liability and workman's compensation insurance."
- What is your typical process for working with a new customer?
My process is straightforward and transparent:Consultation: We discuss your specific goals, design ideas, and budget.Assessment: I conduct an on-site walkthrough to take exact measurements and provide a clear, honest quote.Execution: I complete the work with high attention to detail, keeping you updated throughout.Final Review: We do a final walkthrough together to ensure you are 100% satisfied with the result."
- What education and/or training do you have that relates to your work?
"I completed formal vocational training in masonry at a trade school when I was younger. Beyond my school education, the core of my training comes from 25 years of hands-on, real-world experience mastering the trade alongside my father."